BBB Accredited Business Profile

State Auto Insurance Companies

State Auto Insurance Companies

(614) 464-5000

State Auto Insurance Companies

95 years in business
Headquarters

518 E Broad St
Columbus, OH 43215-3901

Fax Numbers
  • (614) 464-5374
Additional Phone Numbers
  • (800) 444-9950
Additional Email Addresses
  • contactus@stateauto.com
BBB File Opened: 07/01/1941
Business Started: 08/16/1921
Business Incorporated: 08/15/1921 in OH
Type of Entity
Corporation
Business Management
  • Mr. Steven E. English, VP and CFO
  • Mr. Clyde H. Fitch, Senior VP and Chief Sales Officer
  • Mr. James A. Yano, VP, Secretary and General Counsel
  • Ms. Lori M. Siegworth, VP, Chief Strategy & Organization Effectiveness
  • Mr. Kyle Anderson, Asst VP Dir Corporate Communications
  • Principal: Mr. Michael E LaRocco, President & CEO

Contact Information
  • Mr. Steven E. English, VP and CFO
  • Mr. Clyde H. Fitch, Senior VP and Chief Sales Officer
  • Mr. James A. Yano, VP, Secretary and General Counsel
  • Ms. Lori M. Siegworth, VP, Chief Strategy & Organization Effectiveness
  • Mr. Kyle Anderson, Asst VP Dir Corporate Communications
  • Principal: Mr. Michael E LaRocco, President & CEO

Business Category
  • Insurance Companies
  • Insurance - Auto
  • Insurance - Bonding
  • Insurance - Homeowners
  • Insurance - Rental
  • Insurance - Liability
  • Insurance - Property
  • Insurance - Workers Compensation
  • Insurance Services
  • Insurance Services - Commercial

Alternate Business Names
  • Farmers Casualty Ins. Co.
  • Milbank Insurance Co.
  • State Auto Financial Corp
  • State Auto Property & Casualty Ins. Co.
  • State Automobile Mutual Insurance Company
  • Meridian Insurance Group Inc.
  • Meridian Security Insurance Company
  • Patrons Mutual Insurance Company of Connecticut
  • Rockhill Insurance Company
  • Risk Evaluation and Design LLC
  • RTW Inc.
  • State Auto Insurance Companies Corporate Headquarters & Regional Branch & Claims Service Offices

Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
Number of Employees: 
2,450

A+

Overview

This company offers property & casualty insurance.

The scope of this Business Review issued by BBB serving Central Ohio  concerns the company's corporate headquarters in Columbus, OH and its company-owned regional, branch and claims service offices nationwide.

State Auto offers insurance in 33 states through approximately 3,400 independent agents / agencies, and separate BBB Business Reviews on independent agents / agencies are available at http://www.bbb.org/

Let's socialize:

BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.


Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.

BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.

BBB reports on known significant government actions involving the business's marketplace conduct.

BBB reports on a company that is out of business for three years from the date the company closes its doors or ceases to do business.

BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.

BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.

BBB reports when mail sent to the business was returned by the Postal Service.

State Auto Insurance Companies

State Auto Insurance Companies

BBB ACCREDITED SINCE 07/01/1941

Customer Review Rating:

Positive
5%
Neutral
9%
Negative
86%

Composite Score:

0 3