BBB Business Review
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A BBB Accredited Business since
BBB has determined that Motorists Mutual Insurance Company meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for Motorists Mutual Insurance Company include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 12 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Industry Ratings Comparison
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||10|
|Total Closed Complaints||12|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||6|
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding
or registration. BBB encourages you to check with the appropriate agency to be certain
any requirements are currently being met.
These agencies may include:
Ohio Department of Insurance
50 W. Town St. Third Floor - Suite 300, Columbus OH 43215
Phone Number: (614) 644-2658
Type of Entity
Business ManagementMr. David Kaufman, President & CEO Ms. Cathy Braemer, Executive Assistant
Insurance Companies Insurance - Property Insurance Services
Service AreaThe company is headquartered in Columbus, Ohio, and the company writes business in the following states: Indiana, Kentucky, Michigan, Ohio Pennsylvania and West Virginia.
Alternate Business NamesMICO Insurance Company Motorists Commercial Mutual Insurance Company Motorists Insurance Group, The Motorists Life Insurance Company Phenix Mutual Fire Insurance Company
Motorists Insurance Group offers personal and commerical insurance.
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview