BBB Accredited Business Profile

American Commerce Insurance Company (MAPFRE Insurance family of Companies)

American Commerce Insurance Company (MAPFRE Insurance family of Companies)

(614) 272-6951

American Commerce Insurance Company (MAPFRE Insurance family of Companies)

69 years in business

3590 Twin Creeks Dr
Columbus, OH 43204-1628

Additional Phone Numbers
  • (800) 848-2945
BBB File Opened: 01/01/1964
Business Started: 03/19/1947
Business Incorporated: 01/01/1946
Type of Entity
Corporation
Business Management
  • Ms. Betty Murdock, Sr. Counsel & Complaints Contact
  • Principal: Mr. Jeffrey Alexander, Senior VP
  • Ms. Juli A Gardner, Personal Lines Underwriter Supervisor
  • Mr. Pieter Sluis, Personal Lines Underwriting Sr. Manager
  • Customer Service: Mr. Brian Hobson, Senior Manager, Claim Audit
Contact Information
  • Ms. Betty Murdock, Sr. Counsel & Complaints Contact
  • Principal: Mr. Jeffrey Alexander, Senior VP
  • Ms. Juli A Gardner, Personal Lines Underwriter Supervisor
  • Mr. Pieter Sluis, Personal Lines Underwriting Sr. Manager
  • Customer Service: Mr. Brian Hobson, Senior Manager, Claim Audit
Business Category
  • Insurance - Auto
  • Insurance Companies
  • Insurance - Homeowners
  • Insurance - Life
  • Insurance Services
  • Insurance Services - Commercial

Alternate Business Names
  • MAPFRE Insurance family of Companies (American Commerce Insurance Company)
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

NR

Overview

The MAPFRE USA family of Companies is headquartered in Webster, Massachusetts and offers property and casualty insurance in 19 states across the United States through a network of more than 4,200 independent agents and brokers, and includes American Commerce Insurance Company, in Columbus, OH.

BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Based on BBB files, this business has a BBB Rating of No Rating. The reason is as follows:
Complaints against this business are handled by another BBB.


Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.

BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.

BBB reports on known significant government actions involving the business's marketplace conduct.

BBB reports on a company that is out of business for three years from the date the company closes its doors or ceases to do business.

BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.

BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.

BBB reports when mail sent to the business was returned by the Postal Service.

American Commerce Insurance Company (MAPFRE Insurance family of Companies)

American Commerce Insurance Company (MAPFRE Insurance family of Companies)

BBB ACCREDITED SINCE 04/23/2010

Customer Review Rating:

Positive
0%
Neutral
0%
Negative
100%