This Business Is Not BBB Accredited

Hamilton Home Products, Inc.

Hamilton Home Products, Inc.

(800) 879-0123

Hamilton Home Products, Inc.

27 years in business
PO Box 185
Canal Wnchstr, OH 43110-0185
Fax Numbers
  • (614) 837-1427
Additional Phone Numbers
  • (614) 837-0006
Additional Email Addresses
Additional Website Addresses
BBB File Opened: 08/17/1993
Business Started: 09/28/1989
Business Incorporated: 09/28/1988 in OH
Type of Entity
Business Management
  • Mr. Gary Pawlowski, President
  • Mr. Jeffrey Jordan, CEO
  • Mrs. Kelly Lambert, V.P. of Operations
Business Category
  • Heating Equipment
  • Air Conditioning Supplies & Parts

Products & Services
Air Conditioning Systems, Heat Pump Systems, Electric Furnaces , Gas Furnaces, Package Units, Ductless Mini-Split Systems, Condenser Pads, Humidifiers, Return Air Drops, Return Air Boxes, Plenums, Thermostats, Furnace Replacement Parts, Air Conditioning Replacement Parts, Heat Pump Replacement Parts, Humidifier Replacement Parts
Alternate Business Names
  • HHP
  • Hamilton Pro Supply Co.
  • Comfort Pro Supply Co
  • PTAC Central
  • Winchester Outlet
Methods of Payment
  • Master Card, VISA, American Express, Discover, Check, Cash
Refund & Exchange Policy: 
All returns and exchanges must be made within 30 days of purchase and require a Return Authorization Number (RA#) to be issued by Hamilton Home Products, Inc. or they will be refused. To obtain a Return Authorization Number, you must contact Hamilton’s Customer Service Department at 1-800-879-0123, Monday thru Friday from 8:30 am to 5 pm EST.
No merchandise will be returned or exchanged beyond 30 days of the Original Delivery Date (the date the order is delivered to the customer).
If you are not satisfied with your purchase, you may, after obtaining a Return Authorization Number (RA#), exchange or return the merchandise for a refund for the exact cost of merchandise (excluding shipping & handling charges). Sales tax (where applicable) will only be credited for uninstalled, undamaged, and non-defective goods. Restocking fees* may apply.
All returned merchandise must be free from damage of any kind and be in its original factory box with all original packing materials, warranty cards, manuals, accessories, in sellable condition.
All returns are subject to inspection upon receipt by Hamilton, prior to issuing credit. Hamilton will not authorize or issue credit for any items that have been damaged, previously installed, or misused in any way.
All merchandise sales are final. All returns/exchanges must be double boxed (manufacturers box must be inside of another box designed for shipping) with the RA # written clearly on the outer box accompanied by a note explaining why the product is being returned in the original packaging.



HVAC Equipment - Furnaces, Air Conditioning, Heat Pumps, Humidifiers, Garage Heaters, Mobile Home Furnaces and A/C, and Accessories

BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for three years from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.

Hamilton Home Products, Inc.


Hamilton Home Products, Inc.

Customer Review Rating:

This business has no complaints filed

Composite Score: