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      Country
          Country

          Find a Location

          Fab Glass and Mirror LLC has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Country
            Please enter a valid location.

            Business ProfileforFab Glass and Mirror LLC

            Beveled Glass
            HeadquartersMulti Location Business
            BBB accredited business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            At-a-glance

            Customer Reviews

            4.54/5stars

            Average of 24 Customer Reviews

            Customer Complaints

            11 complaints closed in last 3 years

            1 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 12/19/2013

            Years in Business: 11

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Overview

            Fab Glass and Mirror is a manufacturer and distributor of glass table tops and glass mirrors. They offer custom cut products as well as online shopping services.

            Products & Services

            Glass Table Tops
            Glass Shelves
            Mirrors
            Round Glass Table Tops
            Rectangle Glass Table Tops
            Square Glass Table Tops
            Glass shower doors 
            Bathtub screen 
            Glass shower installations (Columbus Area Only)

            Business Details

            This is a multi-location business.

            Find a Location

            Fab Glass and Mirror LLC has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Country
              Please enter a valid location.
              BBB File Opened:
              12/6/2013
              Years in Business:
              11
              Business Started:
              12/26/2012
              Accredited Since:
              12/19/2013
              Hours of Operation

              Primary

              M:
              9:00 AM - 5:00 AM
              T:
              9:00 AM - 5:00 AM
              W:
              9:00 AM - 5:00 AM
              Th:
              9:00 AM - 5:00 AM
              F:
              9:00 AM - 5:00 AM
              Sa:
              Closed
              Su:
              Closed
              Business Management
              • Mr. Ahmed Mady, CEO
              Contact Information

              Principal

              • Mr. Ahmed Mady, CEO

              Customer Contact

              • Mr. Ahmed Mady, CEO
              Additional Contact Information

              Fax Numbers

              • (813) 774-3235
                Primary Fax

              Email Addresses

              Customer Complaints

              11 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              03/23/2023

              Complaint Type:
              Problems with Product/Service
              Status:
              Answered
              In November 2022 I contacted Fab Glass and Mirror LLC and requested assistance with a specific order for a room in my gym. I provided measurements at least 3 times. I explained that I need the mirrors ASAP and do not need a custom size but whatever the largest mirrors they have in stock will do. The sales person assured me that the items I am requesting are in stock and will be shipped out within 7 days. It took over a month to receive the order and when the order finally arrived all but 2 of the mirrors are broken. I never received a call or email from a manager as requested and to this day have not received any communication in an effort to resolve the issue. At this point I need a full refund.
              Read More

              Customer Reviews

              24 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Jeanette R

              3 stars

              06/29/2023

              We purchased a 4 x 6 gym mirror and would not order from them ever again. Missing hardware, replacement hardware, which I had to request multiple times still not correct. Since I would actually like to hang the mirror I am just going to purchase correct (if I can determine what the correct hardware is since the installation guide is not helpful at all) hardware on our own because honestly it is just not worth the effort to wait several more weeks to get incorrect hardware a third time.

              Fab Glass and Mirror LLC Response

              06/29/2023

              Although the order was not directly purchased from us, we took it upon ourselves to assist the customer by going above and beyond. Upon learning about the issue, we immediately took action and shipped the necessary hardware parts to replace what was lost. However, we regret that the customer remains unsatisfied despite our efforts. We value all our customers and their satisfaction is our priority. We are committed to improving our processes and communication to prevent similar situations in the future. Thank you for your support.

              Local BBB

              BBB of Central Ohio

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