Business ProfileforAtkins Services

My home warranty company contracted this company to fix a dripping faucet in my shower. Said he was coming 08/01. I requested with Atkins to come 08/03 because I was already off work that day, but was told he couldn't because he had to take service truck in for maintenance. So I had to take off 08/01. He came, said he couldn't he couldn't do it - didn't have the part. Said he'd be back 08/03 (even he tho he had said he couldn't come that day). Came back 08/03. Had issue removing cartridge and broke the entire faucet. Now faucet had to be replaced. Warranty company would not pay over a certain amount. I was willing to pay whatever it took (which was over $400! - no way), but guy said he couldn't complete the job because he had to take truck in for maintenance. (??) Water had to be shut off to remove cartridge, so I had no water in my house and he was leaving! I called a friend of mine to complete the job and also paid him for his time - I felt bad having to call him at all and never should have had to, but I had to have water. And the guy from Atkins said he didn't know when he could come back - a couple weeks! Also left my bath floor soaked and just left. Did not clean up anything. DO NOT RECOMMEND. They'd get -10 stars if I could leave. HORRIBLE SERVICE