This Business Is Not BBB Accredited

La-Z-Boy Inc.

La-Z-Boy Inc.

(614) 777-7700

La-Z-Boy Inc.

43 years in business
3687 Park Mill Run Dr
Hilliard, OH 43026-8155
Fax Numbers
  • (614) 771-0742
Additional Phone Numbers
  • (614) 310-0077
  • (614) 337-1249
  • (614) 766-7760
Additional Email Addresses
BBB File Opened: 09/02/1977
Business Started: 05/01/1975
Business Incorporated: 08/29/1994 in OH
Type of Entity
Business Management
  • Mr. Kurt L Darrow, President and CEO
  • Mr. Carey McCord, Regional Service Manager
Contact Information
  • Principal: Ms. Kim Fraley, Support Representative
Business Category
  • Furniture Stores
  • Home Accessories
  • Lamp Shades

Alternate Business Names
  • La Z Boy Furniture Galleries
  • LA-Z-Boy Home Furnishings & Decor
  • La-Z-Boy Home Furniture Stores
Refund & Exchange Policy: 
Exchange policy: Will exchange any item purchased from stock, for whatever reason, within seven days of receiving it.

Refund policy: No cash refunds. Checks will be mailed within 14 days. Bank credit cards will be processed immediately.


This company offers retail sales of La-Z-Boy furniture and warranty service.

BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Based on BBB files, this business has a BBB Rating of No Rating. The reason is as follows:
Complaints against this business are handled by another BBB.

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BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for one year from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.

La-Z-Boy Inc.