This Business Is Not BBB Accredited

Direct Energy

Direct Energy

(888) 566-9988

Direct Energy

19 years in business
5400 Frantz Rd Ste 350
Dublin, OH 43016-6101
Additional Phone Numbers
  • (866) 268-9418
  • (866) 348-4193
Additional Email Addresses
BBB File Opened: 10/21/1998
Business Started: 08/01/1998
Business Incorporated: 01/01/2004 in DE
Type of Entity
Business Management
  • Mr. Derek King, President & CEO
  • Mr. Mike Beck, VP Sales
  • Mr. Robert Bernstein, Complaints Administrator
  • Mr. Dan Compton, Agent
  • Mr. Don McConville, Regional Sales Dir.
  • Mr. Michael Pilon, Vice President
  • Mr. Eric Stephens, Director of Goverment Regulation Service
  • Mr. Chad Stewart, Dir. Sales Support
  • Ms. Andrea Varela, Manager of Operations

Business Category
  • Energy Service Companies
  • Electric Companies
  • Natural Gas Companies



The scope of this report concerns the company's operations in Central Ohio. With operations across Canada, Texas and the north-eastern United States, Direct Energy delivers energy and related services to over five million residential and commercial customers

BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Based on BBB files, this business has a BBB Rating of No Rating. The reason is as follows:
Complaints against this business are handled by another BBB.

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BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for one year from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
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Direct Energy