BBB Accredited Business Profile

USA111 Inc.

USA111 Inc.

(614) 662-8067

USA111 Inc.

14 years in business
5885 Green Pointe Dr S Ste B
Groveport, OH 43125-2005
Additional Phone Numbers
  • (614) 836-0241
  • (888) 683-8690
Additional Email Addresses
  • helps@campus111.com
  • Sales@pigpony.com
  • sales@irulu.com
Additional Website Addresses
  • http://www.pigpony.com
  • http://www.usa111.com
BBB File Opened: 01/18/2006
Business Started: 09/29/2003
Business Incorporated: 09/29/2003 in OH
Type of Entity
Corporation
Business Management
  • Principal: Mr. Jianwen Li, President
  • Customer Service: Ms. Jennifer Evans, Lead Customer Service Rep
  • Ms. Carolyn Schafer, General Manager
Contact Information
  • Principal: Mr. Jianwen Li, President
  • Customer Service: Ms. Jennifer Evans, Lead Customer Service Rep
  • Ms. Carolyn Schafer, General Manager
Business Category
  • Electronic Equipment & Supplies - Dealers
  • Computers - Supplies & Parts
  • Internet Shopping

Products & Services
Electronic item, Accessories, Cloths
Alternate Business Names
  • Campus111.com
  • Pigpony
  • eeedirect.com
  • irulu.com
Methods of Payment
  • Paypal, Visa Card, Master Card, Discover Card and American Express Card
Refund & Exchange Policy: 
We value our customer service as the real and most important product of USA111 Inc., so we offer one-year limited warranty and 60-day money back guarantee for all of our products! a. Within two months after receipt of the product: As a professional company, we would kindly accept return and request for refunds for whatever reasons: Full refund with shipping fee or Free exchange for return/exchange of defects or wrong items; Full refund or free exchange for return of Non-defective items within the 60 day warranty period, customer will pay the two-way shipping fee of returned item only. which should be in original conditions with all original package contents, The safest shopping you can have any-where! b. After two months but within one year: The buyer pays the two-way shipping fee and restocking fee; if the buyer would like to exchange for a brand new one, He/she would pay a 50% restocking fee. this includes shipping the two-way shipping and a new IRulu product.  We guarantee one year limited warranty. The fairest and unbeatable warranty service you can have online! Buy our products with confidence!

A+

BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.


Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.

BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.

BBB reports on known significant government actions involving the business's marketplace conduct.

BBB reports on a company that is out of business for three years from the date the company closes its doors or ceases to do business.

BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.

BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.

BBB reports when mail sent to the business was returned by the Postal Service.

USA111 Inc.

USA111 Inc.

BBB ACCREDITED SINCE 10/01/2015

Customer Review Rating:

Positive
50%
Neutral
25%
Negative
25%

Composite Score:

0 3
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