This Business Is Not BBB Accredited

Gap Inc.

Gap Inc.

(614) 564-2000

Gap Inc.

48 years in business
5900 N Meadows Dr
Grove City, OH 43123-9541
Additional Phone Numbers
  • (877) 747-3754
  • (800) 427-7895
  • (888) 277-8953
  • (800) 653-6289
Additional Email Addresses
Additional Website Addresses
BBB File Opened: 11/15/1999
Business Started: 01/01/1969
Business Incorporated: 01/01/1969 in CA
Type of Entity
Business Category
  • Clothing - Retail
  • Childrens & Infants Wear - Retail
  • Mens Clothing & Furnishings - Retail
  • Shoes - Retail
  • Sportswear - Retail
  • Womens Apparel - Retail
  • Internet Shopping

Alternate Business Names
  • Baby Gap
  • Banana Republic
  • Banana Republic Factory Stores
  • Gap Kids
  • Gap Outlet
  • Old Navy
  • Gap Inc Direct
  • Athleta



Gap Inc.'s world headquarters are in San Francisco, California. The company is a retailer of apparel brands including: Athleta, Gap, Banana Republic, Old Navy, and Piperlime. One of the company's North American distribution and customer service centers for online order fulfillment is based in Grove City, Ohio. The company also operates retail stores throughout Central Ohio and nationwide.

BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Factors that affect the rating for Gap Inc. include:

  • Failure to respond to 3 complaint(s) filed against business

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.

BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.

BBB reports on known significant government actions involving the business's marketplace conduct.

BBB reports on a company that is out of business for three years from the date the company closes its doors or ceases to do business.

BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.

BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.

BBB reports when mail sent to the business was returned by the Postal Service.

Gap Inc.


Gap Inc.

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