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          e Retailing Associates LLC has 1 locations, listed below.

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            Business Profilee Retailing Associates LLC

            Clothing
            BBB accredited business

            Additional business information

            Additional Info:
            CustomizedGirl offers personalized fashion through the CustomizedGirl Collection and interactive website.
            See all additional business information

            Contact Information

            2282 Westbrooke Dr

            Columbus, OH 43228-9416

            Get Directions
            Visit Website
            (614) 300-5785

            Want a quote from this business?

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            Customer Reviews

            1/5

            Average of 2 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            3 complaints closed in last 3 years

            1 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 5/16/2006

            Years in Business: 19

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            eRetailing provides start to finish service in the design, order, and fulfillment of custom printed apparel and accessories for the business to consumer and business to business markets..

            Products & Services

            Custom womens, mens, youth, toddler, and infant clothing and accessories.

            Business Details

            Location of This Business
            2282 Westbrooke Dr, Columbus, OH 43228-9416
            BBB File Opened:
            4/28/2006
            Years in Business:
            19
            Business Started:
            9/1/2004
            Business Incorporated:
            6/25/2004
            Accredited Since:
            5/16/2006
            Type of Entity:
            Limited Liability Company (LLC)
            Alternate Business Name
            • Funnyshirts.org
            • Bridal Party Tees
            • Customized Girl.com
            Business Management
            • Ms. Taj Schaffnit, CEO
            • Ms. Stephanie Schaffnit, Controller
            Contact Information

            Principal

            • Ms. Taj Schaffnit, CEO

            Customer Contact

            • Ms. Taj Schaffnit, CEO
            • Ms. Stephanie Schaffnit, Controller
            Additional Contact Information

            Phone Numbers

            Read More Business Details and See Alerts

            Customer Complaints

            3 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            12/20/2023

            Complaint Type:
            Delivery Issues
            Status:
            Resolved
            I placed an order through this website on December 6, 2023, and expected to receive shipping information within the 4-5 business days, but did not and have not. On December 16th I sent an email requesting follow up information on the whereabouts of my order and have not recieved any response. I attempted to call the phone number under the "contact us" tab and it went straight to voice-mail. The "chat with us" feature under the contact us tab also said they were not available. I went to their Facebook page and found many other disgruntled customers in the comments of their advertisement posts. Im very disappointed that I will not have these gifts to give on Christmas.
            Read More
            Read 2 More Complaints

            Customer Reviews

            2 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Rebel W

            03/04/2024

            This is a terrible company and their customer service is horrible as well. Also, they don't work weekends so if you have a problem with an order and need help, you are forced to wait all weekend. Then, you will be completely ignored and your order will ship anyway. This company does not care about their customers and they only want your money. I will not be using Customized Girl again.

            e Retailing Associates LLC Response

            03/08/2024

            Hello ***** ******   

            We do not have your email address or name in our system to find your order.  Can you please provide your order number or email address that the order was placed so we can investigate this issue with our Customer Experience team? 

            We strive to ensure all customers are completely satisfied and would like to remedy any situation that has occurred. 

            We look forward to your response.  

            Read 1 More Customer Review

            Local BBB

            BBB of Central Ohio

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

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