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          Buckeye Stoves has 1 locations, listed below.

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            Business ProfileforBuckeye Stoves

            Chimney Cleaning
            BBB accredited business

            At-a-glance

            Customer Reviews

            1/5stars

            Average of 2 Customer Reviews

            Customer Complaints

            1 complaints closed in last 3 years

            0 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 1/20/2004

            Years in Business: 24

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Overview

            An alternative heating supplier with a large selection of stoves, fireplace inserts, fireplaces, firepits, gas logs and fireplace accessories. Carries coal, wood and pellet burning stoves. Offers full-service installation and repair services. Buckeye Stoves also offers chimney sweeping and chimney inspection. 

            Products & Services

            chimney inspection
            chimney sweeping
            firepits
            fireplaces
            stoves

            Business Details

            BBB File Opened:
            12/30/2003
            Years in Business:
            24
            Business Started:
            2/22/2000
            Accredited Since:
            1/20/2004
            Business Management
            • Ms. Lorraine L. Davis, President/Owner
            Contact Information

            Principal

            • Ms. Lorraine L. Davis, President/Owner

            Customer Contact

            • Ms. Lorraine L. Davis, President/Owner
            Additional Contact Information

            Fax Numbers

            • (740) 694-1072
              Primary Fax

            Phone Numbers

            Email Addresses

            Industry Tip

            BBB Tip: Hiring a chimney sweep

            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            03/30/2021

            Complaint Type:
            Guarantee/Warranty Issues
            Status:
            Answered
            I bought a chimney liner from Buckeye Stove‘s in Frederick town. It was four years ago when they installed it never told me anything about the warranty or that they had to be paid to clean it once a year. Now there’s holes in my liner and other problems and they want me to pay them another $3000 to fix it. I think it’s a total sham offer a warranty for product 15 to 20 years without giving all the needed items like I want to your cleaning by a professional. I feel they owe me half the money back. They won’t do anything to help me or even discount their prices they actually want $100 more than I paid the first time to put it in.
            Read More

            Customer Reviews

            2 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            DJ M

            1 star

            10/19/2022

            Requested an estimate on multiple wood burners at our farm house in late August. After waiting 2 weeks for an estimate, I contacted the company and was told we are working on it!No problem. I get an email on September 19 from ********, the owner, that she had a few questions and to give her a call. (We are now 3 weeks past our initial inspection date). I call her that day, answer her questions, and she informs me she will have my estimates over immediately.Another week goes by, and I call again. ******** insists she was looking at something else and would send it that day. I call the following day (September 28) and receive an estimate dated back from 9/9/22.My wife and I take some time to consider, and I contacted them on 10/17/22 to approve the one estimate. Im told they would need to update it. Ok, no problem. Again, I wait several days and finally receive it where they now want nearly $2,000 more than the original estimate. Their initial response states we had price increases on October 1.I call in questioning the increase AND why no one made me aware of the increase coming on 10/1 the day they sent me the estimate (9/28 - just 3 days before). I wouldve approved it immediately and got them going on it.Instead, *****, informs me that its normal for them to take a month to do 1 estimate because they have to research the codes.In addition, ***** admitted they knew the increases were coming, yet they never mentioned it. But read their contract - Prices are subject to change without notice. No refunds on deposits. In essence, theyll scam you to get a deposit, then magically have these increases they dont need to notify you about and can charge what they please.I know they are one of very few companies in their specialty, but I HIGHLY advise you all to research and use ANY other company before settling for these people.

            Local BBB

            BBB of Central Ohio

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