BBB Accredited Business Profile

Caster Connection

Caster Connection

(800) 544-8978

Caster Connection

30 years in business
2380 International St
Columbus, OH 43228-4621
Fax Numbers
  • (888) 852-7202
Additional Email Addresses
BBB File Opened: 01/27/2015
Business Started: 07/01/1987
Business Started Locally: 12/01/2009
Business Incorporated: 12/22/1989 in OH
Type of Entity
Business Management
  • Mr. Joe Lyden, President
  • Ms. Sally Hughes, CEO
Business Category
  • Casters & Glides
  • Online Retailer
  • Wheels

Products & Services
Casters, Caster Wheels, Hand Trucks
Service Area
We service the following area(s): Ohio
Alternate Business Names
  • Caster Connection, Inc.
Methods of Payment
  • Major Credit Cards, Debit Cards, Cash, Checks, Money Order, Pay Pal, Auto Withdrawal, Online Payments/
Refund & Exchange Policy: 
We're not satisfied unless you're satisfied!
If any product does not satisfy your needs, it may be returned within 30 days of order receipt for a product refund. Before sending your item back, you must call Caster Connection, Inc. at 1-800-544-8978 for your Return Material Authorization (RMA) Number. Returned merchandise must be in its original box, in new condition and include a copy of our packing slip. Please mark the RMA Number clearly on the outside of the packaging. Client is responsible for return freight charges. A 35% restocking fee will be charged on returned product.
BBB accredited business



Sales and consultation for casters, wheels, hand trucks, vintage casters and parts and accessories.

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BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Business Profile

M: 8:00 AM-4:00 PM
T: 8:00 AM-4:00 PM
W: 8:00 AM-4:00 PM
Th: 8:00 AM-4:00 PM
F: 8:00 AM-4:00 PM
S: Closed
Su: Closed
Closed Some Holidays.
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BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for one year from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.

Caster Connection

Caster Connection


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