BBB Accredited Business since
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The scope of this report issued by our BBB serving Central Ohio concerns the company service office located in Newark, Ohio offering water restoration, fire & Smoke damage clean up, and residential and commercial carpet cleaning. Rainbow International Restoration & Cleaning located at 39 Anthony Drive, Newark, Ohio is an independent franchise. Rainbow International Restoration and Cleaning operates more than 300 service locations nationwide and is a subsidiary of The Dwyer Group, Inc., which is an international franchise holding corporation headquartered in Austin, Texas, with more than 1,100 franchises in the United States and 24 franchises abroad. In addition to Rainbow International, other Dwyer Group subsidiaries include: Aire ServR Heating and Air Conditioning, Glass DoctorR, Mr. ApplianceR, Mr. RooterR, Mr. ElectricR, and associate company DreamMaker Bath & Kitchen by WorldwideR.
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A BBB Accredited Business since
BBB has determined that Rainbow International Restoration & Cleaning meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for Rainbow International Restoration & Cleaning include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 2 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Industry Ratings Comparison
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||2|
|Total Closed Complaints||2|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:
Columbus Building & Development Services
757 Carolyn Ave, Columbus OH 43224
Phone Number: (614) 645-7433
Business ManagementMr. J. Douglas Hamilton, President Ms. Donna Hamilton, Office Manager Mr. Nick Hamilton Mr. Theresa Magers, Office Manager
Carpet & Rug Cleaners Deodorizing & Disinfecting Duct Cleaning Fire & Water Damage Restoration Furniture Cleaning Carpet & Rug Repair Home Improvements