Business ProfileforKitchen Tune-Up of Columbus

I would like to file a formal complaint against 614 Kitchen Tune Up for Matt S****** as the owner. Back in April of 2023, I signed a contract with Matt to get a countertop remodeled and the product chose was a Caesartone which was totaling $7950.00. Matt came back to me and told me that he made a mistake and that the merchant/third party wants to charge him an additional $3500 for the product. I made it clear to him that the additional money was out of my budget and Matt said no worry he will cancel the order and find me something within my budget. In early August 2023, I went back to his office and selected another product by MSI which is a different brands than Caesarstone and provided me a contract that show $1,450 for a change order which was not cleared and was disputed with Matt and he had agreed to get a payment of $1,450.00 when the product is installed on 09/27/2023. After the installation, I clearly told Matt to bill the final $1,450.00 but when the invoice was sent it shows a product for Caesartone countertop not MSI and after a verbal verification conversation with Matt on Tuesday Octoberth he confirm that the countertop total should be $ 3,975.00 plus $1,450 making the total $5,120.00 but till this days I have not seen a contract for the MSI countertop product or a final receipt.