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      Country
          Country

          Find a Location

          Heartland Bank has 28 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Country
            Please enter a valid location.
            • Heartland Bank

              430 N Hamilton Rd Whitehall, OH 43213-3067

              BBB Accredited Business
            • Heartland Bank

              130 N Wilson Rd Columbus, OH 43204-1262

              BBB Accredited Business
            • Heartland Bank

              6500 Frantz Rd Dublin, OH 43017-1309

              BBB Accredited Business
            • Heartland Bank

              730 W Coshocton St Johnstown, OH 43031-9581

              BBB Accredited Business
            • Heartland Bank

              12 North Main St Croton, OH 43013-9005

              BBB Accredited Business

            Business ProfileforHeartland Bank

            Bank
            HeadquartersMulti Location Business
            BBB accredited business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            At-a-glance

            Customer Reviews

            This business has 0 reviews

            Customer Complaints

            1 complaints closed in last 3 years

            0 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 1/23/1996

            Years in Business: 113

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Overview

            Banking services

            Products & Services

            banking services

            Business Details

            This is a multi-location business.

            Find a Location

            Heartland Bank has 28 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Country
              Please enter a valid location.
              • Heartland Bank

                430 N Hamilton Rd Whitehall, OH 43213-3067

                BBB Accredited Business
              • Heartland Bank

                130 N Wilson Rd Columbus, OH 43204-1262

                BBB Accredited Business
              • Heartland Bank

                6500 Frantz Rd Dublin, OH 43017-1309

                BBB Accredited Business
              • Heartland Bank

                730 W Coshocton St Johnstown, OH 43031-9581

                BBB Accredited Business
              • Heartland Bank

                12 North Main St Croton, OH 43013-9005

                BBB Accredited Business
              BBB File Opened:
              1/1/1989
              Years in Business:
              113
              Business Started:
              3/24/1911
              Business Incorporated:
              3/27/1911
              Accredited Since:
              1/23/1996
              Licensing Information:
              This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
              Type of Entity:
              Corporation
              Alternate Business Name
              • Heartland Planning Associates
              • Heartland BancCorp
              Business Management
              • Mr. G. Scott McComb, President/CEO
              • Mrs. Gretchen Hof, Vice President, Marketing Director
              Contact Information

              Principal

              • Mr. G. Scott McComb, President/CEO

              Customer Contact

              • Mr. G. Scott McComb, President/CEO
              • Mrs. Gretchen Hof, Vice President, Marketing Director
              • Erin Pipik, Marketing Assistant
              Additional Contact Information

              Fax Numbers

              • (614) 337-4604
                Primary Fax
              • (614) 416-0404
                Other Fax

              Phone Numbers

              Industry Tip

              BBB Tip: How to choose a new bank or credit union

              Customer Complaints

              1 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              04/27/2022

              Complaint Type:
              Problems with Product/Service
              Status:
              Resolved
              I took 1500 one dollar bills into Heartland Bank to exchange for larger bills when the girl behind the counter counted it she came back to me and said there was only $1,100 dollars I asked what we do about the discrepancy she said they would recount it twice and get back with me they did not call me back the next day I went back with my notes a bad in it and I had talk to regional manager Tanya and she made it act like I was trying to steal from them she didn't even care to try to figure it out I talked to another regional manager he said he get back with me I tried 3 weeks to get ahold of him I never got a reply from him I then went to the main office in Whitehall talk to a lady there on the phone nobody in person to talk to it was a Friday she said she would have Security check videos didn't offer me to look with him I had to take their word for it she came back two days later and told me the security officer found nothing wrong with the video I thought that was unfair next time I went to the bank one of the tellers was no longer there haven't seen her since they basically said I was trying to cheat them out of $400 that I was lying to them I have banked over 20 years with them have done this many times with my $1 bills never had a problem till now I'm 63 years old and I know how to add simple math it took me over an hour to count them I wasn't too happy with the results they pretty much blew me off I don't know what to do about it now thank you for your time it happened about last month or so maybe two months ago I don't have any documents it was just an exchange of currency may have witnesses at the bank other people that know about it they could tell you
              Read More

              Customer Reviews

              0 Customer Reviews

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              How BBB Processes Complaints and Reviews

              Start a Review

              Local BBB

              BBB of Central Ohio

              BBB Reports On

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