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          Renascent Protection Services has 1 locations, listed below.

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            Business ProfileforRenascent Protection Services

            Auto Warranty Processing
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            At-a-glance

            Customer Reviews

            1/5stars

            Average of 18 Customer Reviews

            Customer Complaints

            70 complaints closed in last 3 years

            24 complaints closed in last 12 months

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Overview

            Vehicle service agreements, F & I (Finance and Insurance) ancillary products

            Products & Services

            Vehicle service agreements, F & I (Finance and Insurance) ancillary products

            Business Details

            BBB File Opened:
            6/29/1995
            Years in Business:
            5
            Business Started:
            4/1/2018
            Date of New Ownership:
            6/21/2021
            Alternate Business Name
            • Renascent Protection Solutions, LLC
            • Allegiance Administrators LLC
            • Allegiance Administrators
            Business Management
            • Mr. Brian D Biglin, General Counsel/Secretary
            • Ms. Sonia Singh, Office Manager
            Contact Information

            Principal

            • Mr. Brian D Biglin, General Counsel/Secretary

            Customer Contact

            • Mr. Brian D Biglin, General Counsel/Secretary
            • Ms. Sonia Singh, Office Manager
            Additional Contact Information

            Fax Numbers

            • (614) 652-3669
              Other Fax

            Phone Numbers

            Email Addresses

            Customer Complaints

            70 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            11/29/2023

            Complaint Type:
            Guarantee/Warranty Issues
            Status:
            Unresolved
            When I purchased my vehicle, I also purchased an extended warranty called Triton Protect. I began having problems with my vehicle. I contacted the warranty program and they told me that I can take my vehicle to any authorized provider. I took my vehicle to Precision Tune Auto Care ***** ************ *** ****** ****** ** *****, ###-###-####). When the mechanic did the break down in front of the inspector, it was agreed that the timing belt was loose which was causing the failure and the issue was not caused by neglect. When the air test was completed nothing but oil came out as expected. The warranty company later contacted the mechanic (*****) and told him that the claim was denied. They told him and myself that the inspector wrote in the report that there was a restriction in the oil passage and the failure was caused by an outside obstruction which is not true. They stated that the report did not indicate what the obstruction was nor would they provide a copy of the report or claim denial letter. The warranty company is refusing to pay for the repair that is clearly covered.
            Read More

            Customer Reviews

            18 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Jordan N

            1 star

            03/05/2024

            RPS approved repairs to be done on my vehicle. After the repairs were completed, they went back and denied the initial claim. Finally they approved only part of it. On top of it all they didn’t even approve the full amount of the service rate from the dealership. At the end of the day they only covered a little bit more than half of the cost, not including nearly two months of my time and effort.

            Local BBB

            BBB of Central Ohio

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