This Business Is Not BBB Accredited

Allegiance Administrators LLC

Allegiance Administrators LLC

(614) 726-3150

Allegiance Administrators LLC

22 years in business
Headquarters
5500 Frantz Rd Ste 100
Dublin, OH 43017-3545
Fax Numbers
  • (614) 726-3198
Additional Email Addresses
  • smason@alltpa.com
  • bbiglin@alltpa.com
BBB File Opened: 06/29/1995
Business Started: 10/01/1994
Business Incorporated: 04/06/2006 in OH
Business Management
  • Mr. Brian D Biglin, General Counsel
  • Mr. Haytham Elzayn, CEO
Business Category
  • Auto Warranty Processing Service
Additional Information
  • According information in BBB files Haytham Elzanyn, the owner of Dimension Service Corporation is also the owner of National Administration Solutions Corporation and Heritage Administration Services. Peter Knolla who is listed as the Attorney for Dim...
  • According information in BBB files Haytham Elzanyn, the owner of Dimension Service Corporation is also the owner of National Administration Solutions Corporation and Heritage Administration Services. Peter Knolla who is listed as the Attorney for Dimension Service Corporation, is listed as the secretary for Heritage Administration Services. The BBB maintains separate reports on each of these companies. Our BBB previously processed and reported information on Heritage Administration Services within the same file and report on Dimension Service Corp. In August 2008, our BBB began separately processing and reporting information on each company.On Dec. 4, 2008, Peter Knolla provided BBB the following information regarding what he described as Allegiance Holdings LLC's affiliated companies:Heritage Administration Services, Inc. (HAS) is a service contract administrator that is currently responsible for the majority of complaints being fielded by (BBB) offices due to financial difficulties created by its former owners. HAS is also the majority owner of a risk retention group named Heritage Warranty Insurance RRG, Inc. (HRRG) that provides insurance for HAS's service contract obligations. The HAS and HRRG operations were formerly located in Lincoln, Nebraska and when they were relocated to Ohio different Allegiance company staffs were assigned to conduct their service contract administration duties identified below. Dimension Service Corporation (DSC) is a service contract administrator but performs no service contract administration for HAS or HRRG and is a separate and distinct corporation from those entities. DSC has various insurers other than HRRG providing insurance for its service contract programs. National Administrative Services Corp (NASC) is a service contract administrator and although it's a separate and distinct corporation from HAS and HRRG, NASC does contractually perform some service contract administration for HAS and HRRG along with several other Allegiance entities. And Mr. Knolla provided the further descriptions of the terms obligor names, program names, and insurer's names:OBLIGOR'S NAMES: A service contract is a set of promises (subject to a service contract's terms and conditions) between a consumer and a contract obligor; the party required to perform the service contract's promises. In most instances, the service contract's obligor are one of the below listed service contract administrators. PROGRAM NAMES: Service contracts are sold to consumers through various means such as car dealers, mail solicitations and over the inter net. Different service contract programs are created to meet consumer preferences. As a result, a consumer might only mention the name of the program in their inquiry without identifying the correct obligor. INSURER'S NAMES: Most state laws require the promises made by an obligor of a service contract to be insured and the insurer's identity must be disclosed in the service contract. As a result, a consumer might incorrectly only identify the name of the insurer in their inquiry without disclosing the obligor's correct name."

Alternate Business Names
  • Dimension Service Corporation

D

Overview

This company states they develop, sale and administer vehicle service contracts, mechanical breakdown insurance and related products sold through automobile dealers, financial institutions and direct marketing.

BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Factors that affect the rating for Allegiance Administrators LLC include:

  • 23 complaint(s) filed against business
  • Failure to respond to 1 complaint(s) filed against business

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BBB reports on known significant government actions involving the business's marketplace conduct.

BBB reports on a company that is out of business for three years from the date the company closes its doors or ceases to do business.

BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.

BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.

BBB reports when mail sent to the business was returned by the Postal Service.

Allegiance Administrators LLC

THIS BUSINESS IS NOT BBB ACCREDITED

Allegiance Administrators LLC

Customer Review Rating:

43%
57%

Composite Score: