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          Enterprise Rent-A-Car has 2123 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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            Business ProfileEnterprise Rent-A-Car

            Auto Renting and Leasing
            Looking for more information? Access the headquarters listing for Enterprise Rent-A-Car
            Read more
            The Complaints and Customer Reviews shown on this profile include all complaints and reviews submitted about either the business headquarters or any of its corporate-owned locations, including this one. Use the "Find Locations" link to see all corporate-owned locations.

            Current Alerts For This Business

            Alert:

            According to information we have this time, complaints  involving all Central Ohio locations of Enterprise Rent-A-Car are processed by the BBB office in Cincinnati.


            The BBB office in Cincinnati contacts a regional office for the business located in Southwest Ohio.


            The BBB office in Cincinnati publicly reports a BBB rating and complaint details concerning Enterprise Rent A Car, in its Business Profile available at 


            http://www.bbb.org/cincinnati/business-reviews/auto-renting-and-leasing/enterprise-rent-a-car-in-cincinnati-oh-6003508 


            For assistance with complaints concerning Enterprise Rent A Car locations in Central OH, please:


                 - Follow the steps at this link online https://www.bbb.org/cincinnati/consumer/qualify/6003508


                 -  Or directly contact the BBB Office in Cincinnati at:


                      BBB Cincinnati
                      1 E. 4th Street, Suite 600
                      Cincinnati, OH 45202
                      Email: [email protected]
                      p: (513) 421-3015
                      f: (513) 621-0907

            Other separate BBB ratings and profiles and ratings concerning other regional offices of the business are available by searching at https://www.bbb.org/en/us


            A separate BBB rating and profile are also published on the parent company headquarters Enterprise Holdings in St. Louis, MO which is available at this link


            https://www.bbb.org/stlouis/business-reviews/auto-renting-and-leasing/enterprise-holdings-inc-in-saint-louis-mo-310006444

            For assistance with complaints concerning Enterprise Holdings please:


            - Follow the steps at this link online https://www.bbb.org/stlouis/consumer/qualify/310006444


                 -  Or directly contact the BBB Office in St. Louis at:


                      BBB of Eastern & Southwest Missouri & Southern Illinois
                      211 N. Broadway, Ste 2060
                      St. Louis, MO 63102
                      Email: [email protected]
                      p: (314) 645-3300

            Contact Information

            3245 Morse Rd

            Columbus, OH 43231-6133

            Get Directions
            Visit Website
            Email this Business
            (513) 956-3800

            Customer Reviews

            1.44/5

            All customer reviews are handled by the BBB where the company is Headquartered or a central customer review processing location.

            Average of 668 Customer Reviews

            Read HQ ReviewsStart a Review

            Customer Complaints

            3,411 complaints closed in last 3 years

            1,449 complaints closed in last 12 months

            All complaints are handled by the BBB where the company is Headquartered or a central customer complaint processing location.

            Read HQ ComplaintsFile a Complaint

            BBB Rating & Accreditation

            F
            This business is not BBB Accredited
            Search for Accredited
            Businesses in this category

            Years in Business: 67

            This rating reflects BBB's opinion about the entire organization's interactions with its customers, including interactions with local locations.

            View HQ Business Profile

            Related Categories

            Overview

            Car Rental

            Business Details

            Location of This Business
            3245 Morse Rd, Columbus, OH 43231-6133
            Email this Business
            Headquarters
            600 Corporate Park Dr, Saint Louis, MO 63105-4204
            BBB File Opened:
            7/14/2000
            Years in Business:
            67
            Business Started:
            1/1/1957
            Business Management
            • Ms. Elizabeth Robbins, Complaint Contact
            • Mr. Robert Williard, Complaint Contact
            Contact Information

            Principal

            • Ms. Elizabeth Robbins, Complaint Contact

            Customer Contact

            • Ms. Elizabeth Robbins, Complaint Contact
            • Mr. Robert Williard, Complaint Contact
            Additional Contact Information

            Fax Numbers

            • (614) 921-2568
              Primary Fax
            • (937) 291-6377
              Other Fax

            Phone Numbers

            Email Addresses

            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Renting a car

            Local BBB

            BBB of Central Ohio

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

            See What BBB Reports On

            BBB Business Profiles may not be reproduced for sales or promotional purposes.

            BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

            When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

            BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

            As a matter of policy, BBB does not endorse any product, service or business.