Business ProfileforJeff Wyler Chevrolet of Columbus

I had scheduled an appointment to get 4 new tires put on 2/8/24 @3:20pm I called the dealership and spoke to someone in parts department, and was given a quote for the 4 new tires. Parts department had to transfer me to service to make my appointment. I arrived at the dealership at 3:05pm, was checked in and sent to the lobby to wait for the work to be done. After sitting there for about 15 minutes, a lady came out and informed me that my tires were NEVER ORDERED, and I would have to come another day. I asked if I was was going to be compensated for all this, like a car detail and SHE STATED SHE COULD POSSIBLY ARRANGE FOR A QUICK CAR WASH!!! 100 % POOR CUSTOMER SERVICE AND PEOPLE NOT DOING THEIR JOB. I rescheduled to have the service done the next day, but within 15 minutes I decided to cancel it as I would have been late for work, as they didn't have anyone at the dealership before 7am. It is not my FAULT PEOPLE CAN"T DO THEIR JOB CORRECTLY. I took my car to another business the same day, bought 4 new tires, better then what I was going to get from Wyler and also found out I needed new brakes. They lost a $ 1500.00 SALE This isn't the first issue with this dealership, BUT I PROMISE IT WILL BE THE LAST. I WILL ALSO SHARE MY EXPIRENCE WITH ANYONE I KNOW SO THEY DON'T GET TREATED THE SAME WAY. It seems like no one cares about providing service at the place and doing their job correctly. I have bought 2 cars form this dealership and had issues both times. If you look up my name and address you will find other complaints. I have been in the customer service industry for 40 plus years, and WYLER has no idea how to take care of their customers!!! BUYERS BEWARE!!! THIS PLACE IS A COMPLETE JOKE