Charity Review

Issued: June 2016 Expires: June 2018

Charity Seal Holder

Licking County Humane Society

Meets Standards
(740) 522-7297 825 Thornwood Dr, Heath OH 43056-9320
  1. Conclusions
  2. Complaints
  3. Purpose
  4. Programs
  5. Governance & Staff
  6. Fund Raising
  7. Tax Status
  8. Financial
  9. BBB Comment

Licking County Humane Society meets the 20 Standards for Charity Accountability.


Customer Complaints Summary Read complaint details

2 complaints closed with BBB in last 3 years | 1 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 1
Problems with Product/Service 1
Total Closed Complaints 2



The Licking County Humane Society seeks to improve the lives of animals and people through advocacy, education, and support.

Incorporated: 1966 in OH

Also Known As: Homeward Bound Humane Society



Engaging in community partnerships and providing services to underserved populations is part of the Licking County Humane Society mission.  As a non-profit 501(c)(3) organization, LCHS believes that providing services that are accessible to all community members is an important part of our role in the Licking County community. These services go beyond our traditional sheltering of abused, neglected, and homeless pets.

Low-Cost Vaccine Clinic - This is a drop-in clinic for dogs and cats, walk-ins are welcome. A variety of non-surgical services are available. LCHS hosts this clinic three times a month and it is administered by Licensed Ohio Veterinarian Dr. Jenny Pfendner.

Low-Cost Spay/Neuter Clinic - This clinic is administered by Rascal’s Mobile Unit and a variety of surgical and non-surgical services are offered. Participants must come to LCHS to register and pay for all services in advance. This clinic is offered twice a month, one for cats and one for dogs.

Columbus State Spay/Neuter Clinic - Through a unique partnership with Columbus State Community College, LCHS is offering more low-cost spay/neuter options to the community. Using LCHS facilities, local veterinarians from Refugee Canyon will be assisted by Columbus State Vet Tech students.

Pet Respite - Pet Respite Services of Licking County is a program designed to provide short-term pet respite care to income eligible seniors who 60+ and experiencing a health crisis. There is a sliding scale fee based on income, and the respite is for 30 days with a possible extension.

Foster Program - The goal of foster care is to save the life of an animal by supplying needed supportive care. Socialization, medical treatment, grooming, exercise, and extra attention is given to the pet. Foster is a critical bridge between intake and permanent adoption. Those who are interested in fostering a pet must also complete a volunteer application.

Pet Food Pantry – Pet owners in need of some assistance in feeding their pet can come to LCHS and request a bag of food that has been donated to the shelter.  LCHS is happy to donate a bag of food to the pet owner once a month.  All that is needed is a photo ID.   

Meals on Wheels: Pet Food Pantry – LCHS has partnered with the Licking County Aging Program to provide free cat and dog food for pet owning Meals on Wheels recipients in Licking County. There are 8 donation sites in Licking County, and LCHS volunteers pick-up the donations once a month and bring them to LCAP for distribution.

Pet Sponsorship – If someone wants to help LCHS’s homeless cats and dogs, but cannot adopt themselves, they can be a sponsor! A monthly sponsorship helps provide food, healthcare, and a safe environment for a cat or dog who is waiting for adoption. Sponsors will receive a picture and a message from their sponsored pet. When the sponsored pet is adopted, the sponsor will be assigned a new pet. There are different sponsorship plans, so please see LCHS’s website for details.

Dog Obedience Program - Gayle Mulvey is LCHS’s Dog Training Instructor and she is an incredible resource. Gayle offers a variety of dog training classes for all levels. The classes are not just available for people who adopt from LCHS, any community member is encouraged to register. Classes meet at LCHS at the same day/time for 6 weeks and cost $85. Details about the program are on LCHS’s website.

Thornwood Society - Members of the Thornwood Society help ensure that the new shelter isn’t an end, but a beginning. It recognizes individuals and families who have invested in our future by making a planned gift in their wills, trusts, or estate plans. Should a Thornwood Society member’s pet outlive their owner, LCHS promises to care for the pet and re-home it into a loving family. This gives peace to aging pet owners, knowing their furry friends will be safe.

Governance & Staff

Board Chair: Ms. Amy Davison Esquire, Assistant Prosecuting Attorney Business Affiliation: City of Newark, Ohio

CEO: Ms. Lori Carlson, Executive Director

Board Size: 12

Staff: 20

Fund Raising
Method(s) used: Direct Mail Appeals Invitations to Fundraising Events Print Advertisements (Newspapers, Magazines, etc.) Television Appeals Radio Appeals Grant Proposals Internet Appeals Planned Giving Arrangements Appeals via Social Media (Facebook, etc.)

% of Related Contributions on Fundraising: 11.26%

Tax Status

This organization is tax-exempt under section 501(c)(3) of the Internal Revenue Code. It is eligible to receive contributions deductible as charitable donations for federal income tax purposes.


The following information is based on Licking County Humane Society's CPA Reviewed Financial Statements for the fiscal year ending Saturday, December 31, 2016.

Source of Funds
Legacy and Bequest Donations $363,436
Sponsor-A-Pet Donations $38,450
Adoption Fees $172,774
Special Events Income $173,850
Other Donations $177,743
Capital Campaign $4,850
Investment Income $82,789
Grant Income $38,825
Other Income $147,012
In-Kind Revenue $20,884
Total Income: $1,220,613
Fusion Chart
Program Expenses: $556,664
Fundraising Expenses: $92,137
Administrative Expenses: $121,248
Total Expenses: $770,049
Income in Excess of Expenses: $450,564
Beginning Net Assets: $2,275,540
Ending Net Assets: $2,726,104
Total Liabilities: $215,434
Total Assets: $2,941,538

BBB Comment

A BBB Accredited Charity since June, 2016. BBB has determined that in addition to meeting BBB's 20 Standards for Charity Accountability, Licking County Humane Society, Inc. adheres to the BBB Code of Business Practices, which includes a commitment to make good faith efforts to resolve any complaints. Charities that display the BBB Accredited Charity Seal pay a fee for review/monitoring and to support BBB's services to the public. BBB accreditation does not mean this charity's programs or services have been evaluated or endorsed by BBB or that BBB has made a determination as to this charity's competency in performing services.

An organization may change its practices at any time without notice. A copy of this report has been shared with the organization prior to publication. It is not intended to recommend or deprecate, and is furnished solely to assist you in exercising your own judgment. If the report is about a charity and states the charity meets or does not meet the Standards for Charity Accountability, it reflects the results of an evaluation of information and materials provided voluntarily by the charity. The name Better Business Bureau is a registered service mark of the Council of Better Business Bureaus, Inc.

This report is not to be used for fund raising or promotional purposes.

Standards Legend

  • Meets Standards IconMeets Standards
  • Standards Not Met IconStandards Not Met
  • Did Not Disclose IconDid Not Disclose
  • Review in Progress IconReview in Progress
  • Unable to Verify IconUnable to Verify