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            Business ProfileThe Favret Company

            Heating and Air Conditioning
            BBB accredited business

            Contact Information

            1296 Dublin Rd

            Columbus, OH 43215-1008

            Get Directions
            Visit Website
            (614) 488-5211

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            Customer Reviews

            5/5

            Average of 4 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            4 complaints closed in last 3 years

            2 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 1/1/1941

            Years in Business: 100

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            The Favret Company offers heating and cooling services to residential and commercial customers including installation, service and heating repair, and emergency heating and cooling repair.

            Products & Services

            Residential and Commercial Heating and Cooling services including installation, service and heating repair, and emergency heating and cooling repair.

            Business Details

            Location of This Business
            1296 Dublin Rd, Columbus, OH 43215-1008
            BBB File Opened:
            1/1/1941
            Years in Business:
            100
            Business Started:
            1/1/1924
            Business Incorporated:
            6/11/1932
            Accredited Since:
            1/1/1941
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Type of Entity:
            Corporation
            Alternate Business Name
            • Favret Heating and Air Conditioning Company
            Business Management
            • Mr. Philip M Favret, President
            • Mr. Mark E. Favret, President
            • Mr. Matthew Favret, General Manager
            Contact Information

            Principal

            • Mr. Philip M Favret, President
            • Mr. Mark E. Favret, President

            Customer Contact

            • Mr. Philip M Favret, President
            Additional Contact Information

            Fax Numbers

            • (614) 487-4538
              Primary Fax
            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Buying and servicing your heating and air conditioning (HVAC) systems

            Customer Complaints

            4 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            01/14/2024

            Complaint Type:
            Service or Repair Issues
            Status:
            Resolved
            Favret installed a Mitsubishi split unit on our flat roof in 2022. The unit was installed improperly and from the beginning water leaked into laundry room below when it rained or snowed. Favret came out and added caulk. When the unit was inspected by Upper Arlington for the permit, we were told it was missing a boot, or a part that would prevent leaking into the house. Favret has been emailed and called at least 7 times and we have been told they would send someone to repair it. We received an email from Phil F***** telling us they would take care of the issue. He was sent images of the leak. That was August 2023. The leak has progressed, we have mold and damage to the new drywall ceiling. Still no response from company besides we will call you back. This level of service is unacceptable. We had been good customers for 15 years and purchased several furnaces and 2 a/c units from them. The mold smell is overwhelming and we are unable to proceed with the laundry room until this leak is corrected.
            Read More
            Read 3 More Complaints

            Customer Reviews

            4 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            sam M

            04/01/2024

            On March 27 we discovered that our furnace was not heating. We called Favret Heating and Cooling who had installed it new a little over two years ago. They promptly sent a technician to investigate. He determined that a water leak above the furnace had destroyed a transformer causing the failure. Observing the corrosion on the leaking pipe – it was obvious that the leak had been there a long time -probably from the original install. After my discussion with Jake Favret from the company – it appears that he agrees with me because they chose not to bill me. This proves to me that Favret is a great company and stands behind their work. For this reason I like this company a lot and would highly recommend them. Sincerely, *** ******** **** ******** *** ********* **
            Read 3 More Customer Reviews

            Local BBB

            BBB of Central Ohio

            More Info on Local BBB

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            BBB reports on known marketplace practices.

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