BBB Accredited Business Profile

White Castle System, Inc.

White Castle System, Inc.

(614) 228-5781

White Castle System, Inc.

95 years in business

555 W Goodale St
Columbus, OH 43215-1104

Fax Numbers
  • (614) 461-4033
  • (614) 559-2598
Additional Phone Numbers
  • (614) 559-2684
  • (614) 559-2459
  • (800) 843-2728
BBB File Opened: 05/01/1964
Business Started: 01/01/1921
Business Incorporated: 10/31/1934 in OH
Type of Entity
Corporation
Business Management
  • Principal: Mr. Edgar W Ingram, President
  • Ms. Heather Ward, Senior Director
  • Mr. Jamie Richardson, VP
  • Ms. Dana Browning, Corp Relations Administrator
  • Ms. Erin Shannon, Corp Relations Manager
  • Customer Service: Ms. Suzette Henderson, Customer Service

Contact Information
  • Principal: Mr. Edgar W Ingram, President
  • Ms. Heather Ward, Senior Director
  • Mr. Jamie Richardson, VP
  • Ms. Dana Browning, Corp Relations Administrator
  • Ms. Erin Shannon, Corp Relations Manager
  • Customer Service: Ms. Suzette Henderson, Customer Service

Business Category
  • Foods - Carry Out
  • Caterers
  • Restaurants

Alternate Business Names
  • White Castle Michigan LLC
  • White Castle Indiana LLC
  • White Castle International Co.
  • White Castle Management Co.
  • White Castle Purchasing Co.
  • White Castle Kentucky LLC
  • PSB Company
  • White Castle Distributing, LLC

A+

Overview

This restaurant features hamburgers and cheeseburgers.

BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.


Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.

BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.

BBB reports on known significant government actions involving the business's marketplace conduct.

BBB reports on a company that is out of business for three years from the date the company closes its doors or ceases to do business.

BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.

BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.

BBB reports when mail sent to the business was returned by the Postal Service.

White Castle System, Inc.

White Castle System, Inc.

BBB ACCREDITED SINCE 03/09/1941

Customer Review Rating:

Positive
0%
Neutral
0%
Negative
100%

Composite Score:

0 3