BBB Accredited Business Profile

National Grid

National Grid

(800) 322-3223

National Grid

133 years in business
939 Southbridge Street
Worcester, MA 01610-2227
BBB File Opened: 10/01/1940
Business Started: 01/01/1884
Business Incorporated: 12/10/1998 in DE
Type of Entity
Contact Information
  • Principal: Ms. Aleta Fazzone, Director, Community & Customer Management
  • Customer Service: Ms. Gladys Sarji, Manager
  • Ms Deb Cooney, Manager
Business Category
  • Utility Contractors
  • Electric Companies
  • Natural Gas Companies

Products & Services
According to information provided by this company, it offers utility and electric company services.
Alternate Business Names
  • Massachusetts Electric Company (former name)
  • Granite State Electric (former name)
  • Narragansett Electric (former name)
  • National Grid USA
Number of Employees: 



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BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Factors that affect the rating for National Grid include:

  • 112 complaints filed against business

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BBB reports on known significant government actions involving the business's marketplace conduct.

BBB reports on a company that is out of business for three years from the date the company closes its doors or ceases to do business.

BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.

BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.

BBB reports when mail sent to the business was returned by the Postal Service.

National Grid

National Grid


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