Business ProfileforThe Fieldstone School, LLC

On the 9/22/22 I signed an enrollment agreement. On October 17th I made a partial payment of $450.00 towards the $1,100.00 registration fee due before the first day of class (10/24/22) later changed to 11/7/22 without any notice. On 11/7/22 I decided to not move forward with the class because it wasn't going to help me financially the way I thought it would have. In the contract signed the business committed to refund me all money paid if I cancel enrollment before the completion of 5 school days or 5% of the program. The nature of the dispute is refusal of refund by said business as well as upholding the contract agreement. I was told that I am owed 75% of the tuition cost and 25% to go to the business. The issue is that I never paid the tuition total so the math being presented by the school director doesn't make sense 75% of $1200 is $900 how am I expected to pay $300 + admin fees $350 total when I never received any education from this school mores never paid the tuition cost. It has been nothing but unprofessionalism since I signed the contract. When I went to discuss my refund I was told aforesaid information and then told he didn't have time to speak that he was to busy. After scheduling a date and time to go over the clear outlines of the contract with the director, I was spoken over, yelled at and the director just walked out of our meeting going back to his office to "work" leaving me with no help and frustrated. I took out a line of credit to take this class and I'm not okay with paying someone for nothing in return. I should be getting all of my money back is spelled out clear in the contract signed. I don't believe that this business has tried to resolve the issue in any way. In their policy and procedure booklet given it states a refund is due to the student within 45 days of the effective date of termination 12/22/22. I also included an email received showing the poor communication given throughout the start of the program.