BBB Accredited Business Profile

Charter Spectrum

Charter Spectrum

(508) 853-1515

Charter Spectrum

35 years in business
131 E Main St
Webster, MA 01570-1713
Additional Phone Numbers
  • (636) 220-4801
  • (636) 220-4813
  • (864) 297-2248
  • (636) 220-4714
  • (800) 634-1008
  • (508) 854-5040
Additional Website Addresses
BBB File Opened: 02/09/1987
Business Started: 01/01/1982
Business Incorporated: 12/21/1998
Type of Entity
Contact Information
  • Principal: Mr. Neil Smit, President & CEO
  • Ms. Jana Brewer, Sr. Director, Customer Care Operations
  • Ms. Georgia Griffith, General Manager
  • Mr. Dennis Jerome, Group Marketing Director
  • Ms. Vickie Mahon, Customer Care
  • Customer Service: Mr. Michael Henry, Customer Care Escalation Manager

Business Category
  • Television - Cable, CATV & Satellite
  • Television Stations & Broadcast Companies

Products & Services
According to information provided by this company, it offers television services including cable, CATV, and satellite.
Alternate Business Names
  • Charter Communications, Inc.
  • Charter TV 3
  • Spectrum Business Solutions
Number of Employees: 



On 03/27/2009, the company filed for reorganization under Chapter 11 of the federal Bankruptcy Act, case number 09-11435.

This permits the company to continue to operate with court supervision while developing a plan of reorganization.

Those with monetary claims against the company are advised to obtain a Proof of Claim form by writing to New York Southern Bankruptcy Court CM/ECF, One Bowling Green, New York, NY, 10004-1408 for resubmission to that... Read More

BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Based on BBB files, this business has a BBB Rating of No Rating. The reason is as follows:
This business has no rating because complaints against it are handled by another BBB.

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BBB reports on known significant government actions involving the business's marketplace conduct.

BBB reports on a company that is out of business for three years from the date the company closes its doors or ceases to do business.

BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.

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Charter Spectrum