BBB Accredited Business Profile

Charter Spectrum

Charter Spectrum

(508) 853-1515

Charter Spectrum

35 years in business
131 E Main St
Webster, MA 01570-1713
Additional Phone Numbers
  • (636) 220-4801
  • (636) 220-4813
  • (864) 297-2248
  • (636) 220-4714
  • (800) 634-1008
  • (508) 854-5040
  • (315) 634-6142
Additional Email Addresses
Additional Website Addresses
BBB File Opened: 02/09/1987
Business Started: 01/01/1982
Business Incorporated: 12/21/1998
Type of Entity
Contact Information
  • Principal: Mr. Neil Smit, President/CEO
  • Ms. Jana Brewer, Manager of Customer Care
  • Ms. Stacey Frank, Supervisor
  • Ms. Georgia Griffith, General Manager
  • Mr. Dennis Jerome, Director of Marketing
  • Ms. Vickie Mason, Customer Service Specialist
  • Customer Service: Ms. Regina Day, Customer Care Supervisor

Business Category
  • Cable TV
  • Cable Installation
  • Telephones
  • TV Stations

Additional Information
  • The main headquarters for this company is located in Greenwood Village, CO. For a complete report or to file a complaint, please contact the Denver/Boulder, CO BBB at 303-758-2100 or visit their web site at
Products & Services
According to information provided by this company, it offers television services including cable, CATV, and satellite.
Alternate Business Names
  • Charter Communications, Inc.
  • Charter TV 3
  • Spectrum Business Solutions
  • Time Warner Cable
  • Adelphia
  • Adelphia Communications Corp

Number of Employees: 
BBB accredited business


BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Based on BBB files, this business has a BBB Rating of No Rating. The reason is as follows:
This business has no rating because complaints against it are handled by another BBB.

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BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for one year from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.

Charter Spectrum