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Business ProfileforAspen Square Management, Inc.
At-a-glance
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Business Details
- Location of This Business
- 380 Union Street, Suite 300, West Springfield, MA 01089
- BBB File Opened:
- 1/18/2000
- Years in Business:
- 45
- Business Started:
- 1/1/1979
- Business Incorporated:
- 5/7/1979
- Type of Entity:
- Corporation
- Contact Information
Principal
- Mr. Fred Anthony, President
Customer Contact
- Mr. Fred Anthony, President
- Ms. Danielle Aldrich, Property Manager
- Additional Contact Information
Phone Numbers
- (413) 781-0712Other Phone
- (413) 781-0712
Customer Complaints
11 Customer Complaints
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File a ComplaintMost Recent Customer Complaint
06/20/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
Customer Reviews
2 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Agustina G
05/01/2022
I never allowed pest control in our apartment 1. because I am a woman & these are men coming in. I was home alone every time. and 2nd. I have a dog & there are severe consequences to their health. Unfortunately my dog did escape it. The vents from apartments above & below allowed the chemicals to travel & my dog got violently sick. Vomiting blood & stool full of blood. This cost over 3k in medical bill. When I mentioned it to Jordan G**** she got defensive & defended herself & employees. She did not care.
Another complaint was that when our lease was ending we took it as...we need to move out before it ends..NO they require 30 days end of lease notice or else they charge you another month. Makes no sense when we signed for a 7 month lease only. They charged us for an additional month. Throughout this time my dog kept getting sick in the apartment so we had to move into our in laws at end JAN 2022 until end of lease March 2022. We still had to pay AND THEY OVERCHARGED us ($95) for sewer & water out of our initial $200 deposit. They also charged us $40 in move out fees even though we left the place BETTER than the first day. JORDAN G**** has never returned my calls, instead they ignore it. I am waiting to speak to a lawyer. There is more i cannot fit here, but AVOID THIS PLACE. HORRIBLE.
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