BBB Accredited Business Profile

The Hanover Insurance Group

The Hanover Insurance Group

(508) 855-1000

The Hanover Insurance Group

173 years in business
Headquarters
440 Lincoln Street - N431
Worcester, MA 01653-0002
Additional Phone Numbers
  • (800) 446-8379
Additional Website Addresses
  • http://www.allmerica.com
BBB File Opened: 03/01/1959
Business Started: 01/01/1844
Business Incorporated: 02/13/1995 in MA
Type of Entity
Corporation
Business Management
  • Principal: Mr. Adam Stanhope, Sr. Compliance Analyst
Contact Information
  • Mr. Michael Buckley, VP Corporate Communications
  • Mr. Jon Brynga, Chief Compliance Officer
  • Principal: Mr. Adam Stanhope, Sr. Compliance Analyst
  • Mr. Joseph M. Zubretsky, President/CEO
Business Category
  • Insurance Services
  • Insurance Companies
  • Insurance - Auto
  • Investment Advisory Service
  • Business Brokers

Additional Information
  • It has come to BBB's attention that scam artists' have been using Hanover Insurance Group's name to perpetrate consumer fraud. Please contact your BBB if you feel you have been solicited by a scammer. To learn more about the types of schemes usin...
  • It has come to BBB's attention that scam artists' have been using Hanover Insurance Group's name to perpetrate consumer fraud. Please contact your BBB if you feel you have been solicited by a scammer. To learn more about the types of schemes using Hanover's name please click the following link: http://www.hanover.com/thg/news/articles/2010/1123-mail-scam-alert.html

Products & Services
According to information provided by the company, they offer a variety of insurance services for individuals and businesses.
Alternate Business Names
  • Citizens Insurance
  • Hanover Insurance
  • Allmerica Financial
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
Number of Employees: 
500

A+

BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.


Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.

BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.

BBB reports on known significant government actions involving the business's marketplace conduct.

BBB reports on a company that is out of business for three years from the date the company closes its doors or ceases to do business.

BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.

BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.

BBB reports when mail sent to the business was returned by the Postal Service.

The Hanover Insurance Group

The Hanover Insurance Group

BBB ACCREDITED SINCE 03/01/1959

Customer Review Rating:

Positive
12%
Neutral
0%
Negative
88%

Composite Score:

0 3
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