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Business ProfileforThe Hanover Insurance Group
Current Alerts For This Business
To learn more about the types of schemes using Hanover's name please click the following link: http://www.hanover.com/thg/news/articles/2010/1123-mail-scam-alert.html
At-a-glance
Customer Complaints
34 complaints closed in last 3 years
17 complaints closed in last 12 months
Customer Reviews are not used in the calculation of BBB Rating
Products & Services
Business Details
This is a multi-location business.
- Headquarters
- 440 Lincoln Street - N431, Worcester, MA 01653-0002
- BBB File Opened:
- 3/1/1959
- Years in Business:
- 180
- Business Started:
- 1/1/1844
- Business Incorporated:
- 2/13/1995
- Accredited Since:
- 3/1/1959
- Licensing Information:
- This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.BBB records show a license number of REGISTERED for this business, issued by Massachusetts Division of Insurance. The expiration date of this license is 6/30/2024.
These agencies may include:
Massachusetts Division of Insurance
1000 Washington Street , Suite 810
Boston MA 02118
- Type of Entity:
- Corporation
- Alternate Business Name
- Citizens Insurance
- Hanover Insurance
- Allmerica Financial
- Business Management
- Mr. Adam Stanhope, Sr. Compliance Analyst
- Contact Information
Principal
- Mr. Adam Stanhope, Sr. Compliance Analyst
Customer Contact
- Mr. Michael Buckley, Vice President of Corporate Communication
- Ms. Kim Brown, Chief Compliance Officer
- Mr. Adam Stanhope, Sr. Compliance Analyst
- Ms. Amy Mass, Vice President, Group Counsel
- Ms. Emily Trevallion, AVP of Media Relations
- Additional Contact Information
Fax Numbers
- (508) 635-6097Primary Fax
- (508) 855-4786Other Fax
Phone Numbers
- (508) 855-2966Other Phone
- (508) 855-1000Other Phone
Email Addresses
- Primary
- (508) 635-6097
Customer Complaints
34 Customer Complaints
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File a ComplaintMost Recent Customer Complaint
03/13/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
Customer Reviews
122 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
James M
04/22/2024
The Hanover Insurance Group Response
04/23/2024
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