This Business Is Not BBB Accredited

Massachusetts Mutual Life Insurance Company

Massachusetts Mutual Life Insurance Company

(413) 788-8411

Massachusetts Mutual Life Insurance Company

165 years in business
Headquarters
1295 State Street
Springfield, MA 01111
Additional Phone Numbers
  • (800) 306-6472
  • (413) 529-2690
  • (413) 598-3000
  • (800) 895-6277
BBB File Opened: 01/01/1942
Business Started: 05/15/1851
Business Incorporated: 05/15/1851 in MA
Type of Entity
Corporation
Contact Information
  • Principal: Gail Gamache, Sec. Dir of Mktg
  • John Chandler, Dir. of Marketing
  • Jennifer Cloutier, Cusotmer Relations - Complaint
  • Mr. Roger Crandall, President
  • Ms Gwendolyn Ferrari, Customer Relations
  • Vic Lipman
  • Ms Alethea O'Donnell
  • Mr. Stuart Reese, President
  • Customer Service: Ms. Kelly Aber

Business Category
  • Insurance Services
  • Insurance - Life
  • Insurance - Disability
  • Retirement Planning Service

Alternate Business Names
  • Massmutual Financial Group
  • Massachusetts Life Insurance Company
  • Massachusetts Mutual Life Ins
  • MassMutual Retirement Services
  • Massachusetts Mutual Ins Co
  • Mass Mutual International, LLC
  • MassMutual

Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
Number of Employees: 
4,400

A+

BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.


Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.

BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.

BBB reports on known significant government actions involving the business's marketplace conduct.

BBB reports on a company that is out of business for three years from the date the company closes its doors or ceases to do business.

BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.

BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.

BBB reports when mail sent to the business was returned by the Postal Service.

Massachusetts Mutual Life Insurance Company

THIS BUSINESS IS NOT BBB ACCREDITED

Massachusetts Mutual Life Insurance Company

Customer Review Rating:

100%

Composite Score: