BBB Accredited Business Profile

Cambridge Credit Counseling Corporation

Cambridge Credit Counseling Corporation

(800) 527-7595

Cambridge Credit Counseling Corporation

20 years in business

67 Hunt St, ST 305
Agawam, MA 01001-1920

BBB File Opened: 12/01/1996
Business Started: 11/27/1996
Type of Entity
Corporation
Contact Information
  • Principal: Mr. Christopher Viale, President / CEO
  • Mr. Martin Lynch, Compliance Manager / Director of Education
  • Customer: Ms. Tara Marshall, Client Services Manager
Business Category
  • Credit & Debt Counseling
  • Financial Services

Products & Services
Cambridge Credit Counseling is an accredited member of the Association of Independent Consumer Credit Counseling Agencies, offering financial education, credit counseling, and debt management services. Cambridge is also a HUD-approved housing counseling agency, offering Pre- and Post-Purchase Counseling, Rental Counseling, and Foreclosure Intervention and Default Counseling. These services are offered for free to the public. Cambridge also conducts free educational seminars for the public at various locations in the community and at their Agawam, Massachusetts office. These seminars cover a wide variety of topics, including budgeting, credit fundamentals, goal development and savings. According to Cambridge Credit Counseling, individuals who contact the agency will receive personalized assistance, including a diagnosis of their current situation, a root-cause analysis of the factors that caused their difficulty, and an Action Plan designed to address their financial needs and goals. If appropriate, an Action Plan may recommend enrollment in a debt management plan (DMP) as a way to seek concessions from the client's creditors. All counseling services are provided free of charge. Fees for clients enrolling in a DMP will not exceed $75.00 for the initial fee and $50.00 for the monthly fee. Each client's fee is based on several factors, including guidelines established by the state they reside in and their particular circumstances. Cambridge offers its fees on a sliding scale to accommodate clients experiencing financial hardship. Cambridge also offers a refund of the initial fee if the client cancels their DMP enrollment in the first 90 days. Regardless of enrollment in a DMP, additional counseling and education will be provided to reinforce the advice imparted during the initial counseling experience.

A+

Overview


Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.

BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.

BBB reports on known significant government actions involving the business's marketplace conduct.

BBB reports on a company that is out of business for three years from the date the company closes its doors or ceases to do business.

BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.

BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.

BBB reports when mail sent to the business was returned by the Postal Service.

Cambridge Credit Counseling Corporation

Cambridge Credit Counseling Corporation

BBB ACCREDITED SINCE 11/01/1998

Customer Review Rating:

Positive
0%
Neutral
0%
Negative
0%

Composite Score:

0 3