Customer ReviewsforBaystate Homes Corporation

Baystate built a fantastic addition for us a little over a year ago. Since then, a few issues have come up (rain leaking through the roof where the old roof meets the new roof, that kind of thing) and they always return my call or email and always show up to address the problem. Just a couple weeks ago I called and they came out and fixed an issue. That's the kind of support you get with a local contractor. Baystate's flooring installer had limited selection, but they were willing to adjust the plan so we could use a different flooring installer, no problem at all. Yes, construction is a messy business, and we found construction debris even months later, but within reason I would say. We would definitely recommend Baystate Homes to anyone in the area. In fact, while they were here, we paid them to fix the gutters and soffits along the front of our house to address severe leaking problems we would have in heavy rain storms. They took care of all that and then some, and also offered suggestions for me to work on after to make it look nicer and for the gutters to work better overall. Great company to work with.

I really wanted to like this place, and *** the owner (I think). However, unless you are really handy, don't go with them. Also, seemed very expensive (over $7k) for the work they did (or didn't do).He was fairly responsive, and the creas he used were nice enough, but quality and follow up just wasn't here...Here are the issues I had in case you do go with them to be aware of:- Filthy mess left all the time, staples everywhere, nails in the driveway, and sticking out of plywood bent over. - Cracked wood and gaps in supports. - Drilled hole through one of my outlets - No support under one end of plywood, thought it would break when I went up there and stepped on it, it bowed.- One piece of plywood not even nailed or screwed down - Gaps and jagged cuts in plywood seems, used black tape to cover them.- Spackle and other mess on my existing doors, windows, etc left and hard to clean and get off - Pull down stairway not done correctly, had to cut bottom feet to lay straight.I reached out to them several times, and they never came to fix issues I mentioned at any time. I will complete the rest myself, It's easier that way.Just be careful out there when choosing a contractor.