BBB Accredited Business Profile


(413) 732-8084


27 years in business
1350 Main St., Suite 1200
One Financial Place
Springfield, MA 01103
BBB File Opened: 08/18/2010
Business Started: 03/01/1990
Business Incorporated: 05/09/1990 in MA
Type of Entity
Contact Information
  • Principal: Ms. Suzanne Murphy, CEO
  • Customer Service: Mr. Timothy Phelan, Vice President of Client Services
Business Category
  • Business Consultants
  • Unemployment Representation

Products & Services
Assists clients in reducing the costs and complexities of managing their unemployment compensation programs, utilizing a unique pro-active approach to dramatically reducing unemployment costs.
Alternate Business Names
  • Unemployment Tax Control Associates, Inc.
Number of Employees: 
BBB accredited business



Educating clients on managing unemployment issues to reduce immediate and future costs.

BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Mon: 09:00 AM to 05:00 PM
Tue: 09:00 AM to 05:00 PM
Wed: 09:00 AM to 05:00 PM
Thu: 09:00 AM to 05:00 PM
Fri: 09:00 AM to 05:00 PM
Sat: Closed
Sun: Closed
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BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for three years from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.




Customer Review Rating:

This business has no complaints filed

Composite Score: