BBB Accredited Business Profile

Berkshire Bank

Berkshire Bank

(800) 773-5601

Berkshire Bank

171 years in business
66 West St.
Pittsfield, MA 01201-5861
Additional Phone Numbers
  • (413) 236-3420
  • (413) 564-6230
  • (413) 736-1812
  • (413) 821-9437
  • (413) 567-3321
  • (413) 782-5291
  • (413) 781-3360
  • (413) 543-6953
Additional Email Addresses
BBB File Opened: 01/05/2010
Business Started: 01/01/1846
Business Incorporated: 02/02/1846 in MA
Type of Entity
Business Management
  • Mr. Michael P. Daly, CEO
  • Ms. Ellie Stiles
Contact Information
  • Mr. David Jourdan, Vice President
  • Ms. Elizabeth Mack, Vice President of Sales and Marketing
  • Mr. Richard Marotta, President
  • Bill Marsh, Manager of Operations
  • Ms. Deborah Stephenson, Chief Compliance Officer
  • Mr. Glenn Welch, President
  • Customer Service: Ms. Ashlee Flores, Compliance Officer

Business Category
  • Banks
  • Insurance Services
  • Investment Management
  • Mortgage Bankers

Products & Services
According to information provided by the company, they offer banking, mortgage, investment, and insurance services.
Alternate Business Names
  • Berkshire Hills Bancorp, Inc.
  • Hampden Bank
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
Number of Employees: 
BBB accredited business


BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for three years from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.

Berkshire Bank

Berkshire Bank


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