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Find a Location

Spartan Auto Care has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Spartan Auto Care

      865 Memorial Ave West Springfield, MA 01089-3533

      BBB Accredited Business
    • Spartan Auto Care

      631 State St Springfield, MA 01109-4114

      BBB Accredited Business
    • Spartan Auto Care

      78 LOWELL STREET WEST SPRINGFIELD, MA 01089

      BBB Accredited Business

    Business ProfileforSpartan Auto Care

    Auto Services
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    4 complaints closed in last 3 years

    2 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 6/4/2010

    Years in Business: 67

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Products & Services

    According to information provided by the company, they offer muffler and other auto repair services.

    Business Details

    This is a multi-location business.

    Find a Location

    Spartan Auto Care has 3 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Spartan Auto Care

        865 Memorial Ave West Springfield, MA 01089-3533

        BBB Accredited Business
      • Spartan Auto Care

        631 State St Springfield, MA 01109-4114

        BBB Accredited Business
      • Spartan Auto Care

        78 LOWELL STREET WEST SPRINGFIELD, MA 01089

        BBB Accredited Business
      Location of This Business
      865 Memorial Ave, West Springfield, MA 01089-3533
      BBB File Opened:
      4/5/1991
      Years in Business:
      67
      Business Started:
      12/1/1956
      Business Incorporated:
      11/6/1956
      Accredited Since:
      6/4/2010
      Type of Entity:
      Corporation
      Number of Employees:
      15
      Alternate Business Name
      • Spartan Auto Sales
      • Spartan Auto Care Center
      Hours of Operation

      Primary

      M:
      8:00 AM - 5:30 AM
      T:
      8:00 AM - 5:30 AM
      W:
      8:00 AM - 5:30 AM
      Th:
      8:00 AM - 5:30 AM
      F:
      8:00 AM - 5:30 AM
      Sa:
      8:00 AM - 3:30 AM
      Business Management
      • Mr. Nick Katsoulis, Co-Owner
      • Mr. George Katsoulis, Co-Owner
      Contact Information

      Principal

      • Mr. Nick Katsoulis, Co-Owner

      Customer Contact

      • Mr. Nick Katsoulis, Co-Owner
      • Mr. George Katsoulis, Co-Owner
      Additional Contact Information

      Fax Numbers

      • (413) 739-2177
        Primary Fax

      Phone Numbers

      Email Addresses

      Customer Complaints

      4 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      08/07/2023

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      On July 6th 2023 my car was brought to Spartan Auto Care in Springfield due to a misfire/overheating problem. On Saturday July 8, 2023, my car was ready to be picked up and was fixed. They changed my spark plugs, thermostat and added a new fuel pump. I paid $1,500. In less than 3 weeks my car started overheating again and the same codes popped up. On Saturday July 29, 2023, I brought my car back to the shop and was told the mechanic did not bleed out my car, which is why it started over heating again. That same night my car overheated again. Now they want to charge me $643.95 to replace my radiator that is damaged now due to their negligence of not fixing my car correct the first time. I have not had a car in over a week. I already paid $1500 for a problem they did not fix and in fact made it worst because it messed up another part in my car. The owner was suppose to see what happened with my car because there was also parts missing. When I called they told me Nick has gone on vacations and will deal with the problem when he gets back. They want a $500 deposit in order to work on my car. It is unfair for me to pay for something they did not fix correct. I really need my car because I use it to take my kids to their appointments and for work. They also change parts that did not fix the problem. This has been very stressful for me. Thank you.
      Read More

      Customer Reviews

      2 Customer Reviews

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      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      James A

      1 star

      09/26/2022

      My wife took her car in for a coolant leak.. told it was fixed and got down the street to see that there was no coolant.. took it there 6 times for the same issue and still didn't fix it as a result gave the. Car back to the dealership.. would. Not have them fix any vehicle...

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