This Business Is Not BBB Accredited

Mr. Appliance of Central MA

Mr. Appliance of Central MA

(508) 917-5055

Mr. Appliance of Central MA

6 years in business
38 Providence Road
Sutton, MA 01590
Additional Phone Numbers
  • (508) 570-5951
Additional Email Addresses
BBB File Opened: 01/18/2012
Business Started: 03/30/2011
Business Incorporated: 03/30/2011 in MA
Type of Entity
Contact Information
  • Principal: Mr. Matthew T. Pollard, Owner
Business Category
  • Major Appliance Services
  • Major Appliance Parts
  • Small Appliance Parts
  • Appliance Installation
  • Small Appliance Services

Additional Information
  • 30 Labor Warranty 90 Warranty on All Parts
Products & Services
According to information provided by the company, they service all types and brands of appliances including Samsung washing machines, GE oven ranges, Sub-Zero Refrigerators/Freezers. We have professional technicians that service ALL brands and ALL MODELS.
Service Area
Worcester, Middlesex, Norfolk and Suffolk Counties
Alternate Business Names
  • JMG Associates Inc.
Number of Employees: 


BBB Accreditation

The business's website includes use of the BBB Accredited Business seal. This business location is not accredited by this BBB and our policies prohibit such reference.

This business has a history of violating BBB name and logo policy and has falsely stated BBB accreditation or referenced the BBB name in an unauthorized manner, despite BBB's efforts to get the business to cease using the BBB trademark. This use of the BBB trademark constitutes tra... Read More

Pattern of Complaints

BBB files in indicate this business has a pattern of complaints concerning service, repair and refund issues. Specifically consumers allege the business fails to keep service appointments. When the business does arrive for appointments, consumers allege proper parts are available and the service call is incomplete. Consumers allege service appointments are incomplete however, they are still charged for service calls. Consumers state the business ... Read More


From refrigerators to dishwashers to dryers, Mr. Appliance can fix it all. We're a full-service appliance repair company servicing Central MA. We provide professional, fully trained appliance repair technicians.

BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Factors that affect the rating for Mr. Appliance of Central MA include:

  • 12 complaints filed against business
  • Failure to respond to 12 complaints filed against business.
  • Business has failed to resolve underlying cause(s) of a pattern of complaints.
  • Unauthorized use of BBB name or trademarks

Mon: 08:00 AM to 05:00 PM
Tue: 08:00 AM to 05:00 PM
Wed: 08:00 AM to 05:00 PM
Thu: 08:00 AM to 05:00 PM
Fri: 08:00 AM to 05:00 PM
Sat: 08:00 AM to 12:00 PM
Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for one year from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.

Mr. Appliance of Central MA

This Business Is Not BBB Accredited

Mr. Appliance of Central MA

Customer Review Rating:


Composite Score: