BBB helps pet owners find trustworthy pet care this summer
For pet owners looking for a safe place to house their furry friend, locally kenneling or boarding your animal is a great option. Still, the thought of leaving your family pet with strangers can be worrisome. Before you head out on your summer vacation, Better Business Bureau serving the Heart of Texas has advice for finding trustworthy pet care.
If you’re heading out for a long trip this summer, family, friends or neighbors may not have the experience or time to properly look after your pet, according to the U.S. Humane Society. It is recommended that you leave pet care to the professionals, such as a pet sitter or boarding kennel. However, it’s important to know what to look for when searching for trustworthy care.
In 2016, BBB received more than 300 complaints against pet day care, boarding, kenneling and sitting services nationwide. Complaints allege problems with billing, as well as concerns about the treatment of their pet. Some owners allege their pets were neglected and without access to food and water for several hours after staying with these facilities. A few even allege their pet became ill after their brief stay at certain kennels.
For those looking to board their pets this summer, BBB offers the following tips: