BBB Trust Talk Archives


Trust Talk is BBB's award-winning monthly newsletter sent to BBB Accredited Businesses to keep them informed of current news, tips and advisories. The newsletter contains feature articles, as well as highlights new BBB Accredited Businesses, local media mentions and recent activity, such as the top 10 industry inquiries. 


October ( Vol. 66, No. 10)

  • Changes in Social Media 
  • How to Market Your BBB Seal 


September ( Vol. 66, No. 9)

  • BBB Scam Alert
  • Unlock the Power of Customer Reviews


August ( Vol. 66, No. 8)

  • 2017 Torch Awards for Ethics
  • Impact & Influence Report 


July (Vol. 66, No. 7)

  • 7 Things You Need to Know About Your BBB
  • Safety First in the Workplace

June (Vol. 66, No. 6)

  • Set Yourself Apart
  • Need a Speaker?

May (Vol. 66, No. 5)

  • Preparing for a Natural Disaster?
  • Strut Your Trust

April (Vol. 66, No. 4)

  • 2016 Board of Directors
  • Impact & Influence Report

March (Vol. 66, No. 3)

  • 2016 Torch Awards for Ethics Winners
  • Building Trust Through Ethics
  • Business Spring Cleaning Checklist

February (Vol. 66, No. 2)

  • Show Your Customer Love
  • 2016 BBB Board of Directors Ballot

January (Vol. 66, No. 1)

  • New Year's Resolution for Your Business
  • Advertising Your BBB Accreditation


December (Vol. 65, No. 12)

  • Helpful Guide to Growing Your Small Business
  • What’s in Your Business Login

November (Vol. 65, No. 11)

  • Engaging Customers Through BBB Customer Reviews
  • Preparing your business for Black Friday 

October (Vol. 65, No. 10)

  • Protect Your Business from a Potential Scam
  • Become a BBB Corporate Partner 

September (Vol. 65, No. 9)

  • Introducing BBB Analytics
  • Hiring Millennials in the Workforce 

August (Vol. 65, No. 8)

  • How to Create Your Company's Website
  • How to Maintain Your Website

July (Vol. 65, No. 7)

  • BBB Torch Awards are Back
  • How to Market Your BBB Seal

June (Vol. 65, No. 6)

  • How to Get Work Done When Employees are on Vacation
  • Strut Your Trust

May (Vol. 65, No. 5)

  • Is Your Business Prepared for a Natural Disaster?
  • Make a Great First Impression

April (Vol. 65, No. 4)

  • New BBB Trust Standards Updated for the 21st Century
  • BBB Announces 2015 Board of Directors

March (Vol. 65, No. 3)

  • 2015 Torch Awards
  • BBB Unveils New Rating System

February (Vol. 65, No.2)

  • Stay Social But Safe
  • 2015 Better Business Bureau Board of Directors Ballot

January (Vol. 65, No. 1)

  • Make a New Year's Resolution.
  • Tips to Keep Your Employees Healthy and Happy.


December (Vol. 64, No. 12)

  • Give The Gift That Keeps on Giving.
  • Wise Giving.

November (Vol. 64, No. 11)

  • Advertising for Black Friday?
  • Need a speaker?  Let's talk!

October (Vol. 64, No. 10)

  • Are you torch worthy?  Enter your business in the 2015 BBB Torch Awards for Marketplace Ethics competition.
  • Verified BBB Customer Reviews offer feedback you can trust.

September (Vol. 64, No. 9)

  • BBB Accredited?  Now what?
  • Take a BBB #Selfie.

August (Vol. 64, No. 8)

  • Get noticed today!  Upgrade your member pages listing.
  • Use social media to attract new business.

July (Vol. 64, No. 7)

  • Planning a summer ad campaign?  Get to know BBB's Ad Review Program.
  • Beware!  Don't get conned by a fake utility bill collection call!

June (Vol. 64, No.6)

  • Cutting Summer Energy Costs: Small Improvements Can Make a Big Difference.
  • Data Security: Don't Leave The Door Open to Potential Thieves.

May (Vol. 64, No.5)

  • BBB Warns Businesses of the Dangers of Identity Theft.
  • Moving Your business? Keep Your Current Customers.

April (Vol. 64, No.4)

  • BBB Announces 2014 Board of Directors!
  • BBB Congratulates the Winners of the 2014 Torch Awards for Marketplace Ethics.

March (Vol. 64, No.3)

  • BBB Launches a New Website!
  • Find the Right Tax Preparer for Your Business.

February (Vol. 64, No.2)
  • Reduce Work-related Vehicle Accidents with a Driver Safety Program.
  • 2014 BBB Board of Directors Ballot.

January (Vol. 64, No.1)
  • Make the New Year a Happy One for You and Your Employees.
  • Resolve to Get the Most Out of Your BBB Seal in 2014.

December (Vol. 63, No.12)
  • Charitable Giving: Help Your Employees Share the Holiday Spirit.
  • How to Market for the Holidays without Breaking the Budget.
November (Vol. 63, No.11)
  • Get the 'Real Deal' This Black Friday.
  • Spear Phishing: Don't Let a Con Artist Poke a Hole in Your Company's Defenses.
October (Vol. 63, No.10)
  • Five Tips to Help you Build your E-Commerce Site.
  • Get the Facts about the Affordable Care Act.
September (Vol. 63, No.9)
  • How Tight is the Lid to your Corporate Cookie Jar?
  • Increase your Sales Without Spending a Fortune.
August (Vol. 63, No.8)
  • Complaint Detail: How Transparency Can Work for You.
  • Promoting Your Business Through Public Speaking.
July (Vol. 63, No.7)
  • Don't Set Off Fireworks with your Customers.
  • Why you Should LIke Using Social Media for your Business.
June (Vol. 63, No.6)
  • How to Cut Summer Energy Costs Without Heating up Your Employees.
  • Seven Common Scams Targeting Small Businesses.
May (Vol. 63, No.5)
  • Don't Trash Your Company's Bottom Line.
  • In its 100th Year, BBB Breaks Records for Customer Services.
April (Vol. 63, No.4)
  • BBB Announces 2013 Board of Directors
  • Businesses Billed Hundreds of Dollars for Unordered Services

March (Vol. 63, No.3)
  • Baby Boom Your Branding Strategy.
  • Swipe It! The Good and Bad of Mobile Retailing.
February (Vol. 63, No. 2)
  • Love is in the Air.
January (Vol. 63, No. 1)
  • Help Your Employees Keep Their New Years' Health Resolutions.
  • Keep Your Employees Smiling This New Year.

  • Keep Your Reviews Honest this Holiday Season.
  • Holiday Donations Could Help Your Business.

  • Don't Leave Your Customers in the Dark This Black Friday.
  • Your BBB Awarded Highest Honors at 2012 International Assembly.

  • Avoid Misleading Customers with Misleading Energy Saving Ads.
  • BBB Shred Day 2012.

  • Growing Your Small Business.
  • Temporary Employees vs. Independent Contractors.
  • Four Simple Steps to Increase Your Online Visibility Through SEO.
  • Keep Your Business Safe From Three Common Scams.

July (Vol. 62, No. 7)
  • Let the BBB Seal Speak for Your Accredited Business.
  • Using Social Media to Attract New Business.

June (Vol. 62, No. 6)
  • How to Avoid Contract Disputes with Your Customers.
  • Local Custom Sign Company Fails to Deliver a Quality Product.

May (Vol. 62, No. 5)
  • Simple Steps to Create More Trust on Your Website.
  • Have You Claimed Your BBB Business Review?

April (Vol. 62, No. 4)
  • BBB Announces 2012 Board of Directors.
  • BBB Shred Day 2012.

March (Vol. 62, No. 3)
  • What Contractors Need to Know About HB 1711 Before Severe Weather Season.
  • BBB Accredited Business Spotlight: En Su Casa Caregivers.

February (Vol. 62, No. 2)
  • Is Your Business Prepared for a Natural Disaster?
  • Market Your Business Effectively on Facebook.

January (Vol. 62, No. 1)
  • BBB Celebrates 100 Years of Advancing Marketplace Trust.
  • Resolve to Get the Most Out of Your BBB Accreditation in 2012.


December (Vol. 61, No. 12)
  • BBB Offers End of Year Checklist to Help Start 2012.
  • Eight Ways to Use BBB Standards of Trust to Build Your Business.

November (Vol. 61, No. 11)
  • Your BBB Awarded Highest Honors at International Assembly.
  • Keep Your Holiday Ads on BBB's 'Nice' List this Year.