Business ProfileforAustin Water Solutions

I think they crooks we signed up for the system, was told all we had to pay for was the salt , $90 a month finance payments. First call was because water dirty in the tank, and drinking water was not clear after about 2 weeks in,kept seeing check salt, they came out they said that was fine, too much pressure. give couple of weeks. Check it again couple of weeks this time see a ring around the bottom and the water has overflowed out tank into shed. they come out, they say it was because of air, give couple of weeks and for water to go down ,but the ring around the tank is not mold even though it looks like it and we've only had it not even a month yet. Couple of weeks water still full to the rim the water is not softening,seeing spots on the sinks and on the dishes, they return this time, it's due to loose screw(?). Their famous words give it a couple of weeks. One and a half now called again they come and they suction out some of the standing water in the tank and do some ******** and fooling around with it this time there's dirt and rocks in the injector or the pipes whatever there was so they get that out and they make sure it's flowing correctly they say and give it a couple of weeks they'll come back so now we're waiting for them to come back and see what the next excuse will be.asked about cleaning the tank, bc now ring around the top of the tank as well, due to standing water which is not our fault, that'll cost $100. Stated we signed a limited product warranty which we never got a copy of until now, if we would have got that during the 3-day cancellation period ??. So now requested for a copy of the manual so at least we could see some troubleshooting information have yet to get a reply on that. Our next step to call the financial institute to put a stop on payments until we get what we paid for, I advise anyone else to do the same. We'll also be doing a mold test for myself. took 2 days install, problem at start. Owner/president ******* promise anything!