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          Burleson Animal Emergency Hospital has 1 locations, listed below.

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            Business ProfileforBurleson Animal Emergency Hospital

            Veterinarian

            At-a-glance

            Customer Reviews

            1.92/5stars

            Average of 13 Customer Reviews

            Customer Complaints

            1 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Business Details

            BBB File Opened:
            4/7/2011
            Years in Business:
            16
            Business Started:
            5/10/2007
            Business Incorporated:
            9/26/2013
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Type of Entity:
            Limited Liability Company (LLC)
            Alternate Business Name
            • Andrews Veterinary Services, PLLC
            Business Management
            • Mr. David L. Andrews, Practice Manager
            • Dr. Susan L. Andrews DVM, President
            Contact Information

            Principal

            • Mr. David L. Andrews, Practice Manager
            • Dr. Susan L. Andrews DVM, President

            Customer Contact

            • Mr. David L. Andrews, Practice Manager
            • Dr. Susan L. Andrews DVM, President

            Industry Tip

            BBB Tip: Choosing a veterinarian for your pet

            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            08/27/2021

            Complaint Type:
            Problems with Product/Service
            Status:
            Unanswered
            I took my dog for fear or dry drowning and was charged $120 for them to even let him in the door then was informed that since I didn't have thousands of $ to pour into the "vet's" pockets that they were going to do nothing they then informed me they were going to give him a shot for an allergic reaction that he wasn't having and wrote a script for antibiotics (completely unrelated) and charged me 75 dollars of my last 100 to live on for the week. After all was said and done it cost me 192 for them to babysit my dog for 2 hours and not even address the reason I took him in the first place.

            Customer Reviews

            13 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Dannette B

            08/13/2023

            Unfortunately I had to bring my my sweet dog *********************. I walked in and I was met by a tech who took him straight to the back . He had been attacked by a hawk or a bullet Dr wasn't exactly sure. Unfortunately I didn't have a lot of money and I asked the Dr if I had all the money in the world could she fix him and she answered honestly and said no , he was bleeding internally and that he had spinal damage. Unfortunately we had to put him to sleep. I can't remember their names but they were so kind and compassionate. The tech even carried *** out for me and gave me a hug. They also planted a tree in his memory! Thank you Burleson Animal Er

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