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Find a Location

Airport Freeway Animal Emergency Hospital has 1 locations, listed below.

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    Business ProfileforAirport Freeway Animal Emergency Hospital

    Veterinarian

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    833 Airport Fwy, Euless, TX 76040-4313
    BBB File Opened:
    8/1/1994
    Years in Business:
    29
    Business Started:
    8/1/1994
    Business Incorporated:
    7/8/2002
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • Airport Freeway Animal Emergency Clinic
    • AFAEC, LLC

    Industry Tip

    BBB Tip: Choosing a veterinarian for your pet

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    11/21/2023

    Complaint Type:
    Product Issues
    Status:
    Unanswered
    Vets at this location did not administer proper care. There was more than likely misdiagnosis and lack of attention. Location is marked as an emergency hospital, this is false. We laid our girl to rest this morning due to their incompetence. *** said as long as she ate and drank and took meds she would be good as nothing was seriously wrong. Not the case. Im desiring an adjustment on my bill,Refund of X-Ray (******), Refund of X-Ray (******), and Refund of office visit (******). I would like a refund on these as I feel proper care and readings were not given. This is the second fur baby that passes after this locations care. I have posted a ****** review with more information and context.

    Customer Reviews

    2 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Kayelyn B

    1 star

    03/20/2023

    *** THEY KILLED OUR DOG*** Went in for a torn acl. They prescribed a medication called RIMADYL , they did not inform us of the side effects/possible things to lookout for. The medication killed our poor ***** dog within 4 days.Little did we know until it was too late that death is a possibility of this medication and there are more accounts of similar events of other pet owners and even lawsuits. This place is horrible and glorifies big Pharma.Also this place is most likely ran by techs. We dont even know if a qualified Dr. actually treated our dog as a Dr. never talked to my husband which leads me to believe vet techs are diagnosing and treating which is malpractice and against the law.An actual Dr. is suppose to call us to explain what could of happened but that hasnt happened We already known what happened thanks to research on RIMADYL.We are absolutely heart broken with what has happened.Our dog also returned with a bleeding mouth I noticed when he got home. Asked my husband and no staff members notified him of his bleeding mouth or what happened. That doesnt just happen on a pets own. And has never happened to my dog. Possible mishandling is occurring here when they are behind doors.Please take your babies somewhere else and dont rust these people either their lives. They are willingly taking and harming the lives of our pets.***If reading this with similarities issues REPORT THEM on the *******************************************.***(If you are the business responding how about you actually call us instead of wasting time on your image here)

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