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Find a Location

All Import Auto Parts has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforAll Import Auto Parts

    Used and Rebuilt Auto Parts
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 12/12/2014

    Years in Business: 35

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    1500 Carson St, Fort Worth, TX 76117-6109
    BBB File Opened:
    5/22/1996
    Years in Business:
    35
    Business Started:
    1/9/1989
    Business Incorporated:
    12/28/2000
    Accredited Since:
    12/12/2014
    Type of Entity:
    Corporation
    Alternate Business Name
    • All Import Auto Sales
    • KTS Investments, L.L.C.
    Hours of Operation

    Primary

    M:
    8:00 AM - 5:00 PM
    T:
    8:00 AM - 5:00 PM
    W:
    8:00 AM - 5:00 PM
    Th:
    8:00 AM - 5:00 PM
    F:
    8:00 AM - 5:00 PM
    Sa:
    Closed
    Su:
    Closed
    Business Management
    • Mrs. Tammy Sturgeon, Director
    • Ms. Samantha Caudle, Office Manager
    Contact Information

    Principal

    • Mrs. Tammy Sturgeon, Director

    Customer Contact

    • Ms. Samantha Caudle, Office Manager
    Additional Contact Information

    Fax Numbers

    • (817) 838-2031
      Primary Fax

    Phone Numbers

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    12/27/2021

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    The business sold me a motor on **** for a ********** Beetle TDI. Once the motor was installed and first oil change completed the auto shop informed me there was metal shavings in the oil and the motor is not usable. The motor now must be replaced. The business refuses to return my calls or website inquiries. The business has ignored their warranty and has deleted the ad for the motor off ****.
    Read More

    Customer Reviews

    2 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Shaun G

    1 star

    01/24/2024

    I reached out to All Import Auto Parts to purchase a rim for my wifes ******** and was happy they had one, they sent me multiple pictures of the rims to choose from, I chose the wheel in good shape confirmed my purchase, I waited a couple days and my order arrived, the rim they sent was night and day different than the one they sold me, I have pictures to confirm this, they bait and switch the part, then when I call them they tell me I have to eat the $60.00 shipping back to them after they tried to s**** me over with a different rim than was approved and purchased. I asked them to send me the one I confirmed to buy and they said they didnt have one in the condition I approved from photos,,Buyers beware!!!!!The pictures I included here are of the rim I was told I purchased, ( it had the tire in it)The other 2 pictures show what they sent me,Look at the center caps faded, and the curb rash damages on the rim they sent me,Night and day from what I purchased and what they sent to me.Now they want me to eat the shipping,,Dishonest!!!!

    All Import Auto Parts Response

    01/25/2024

    We are very sorry for the level of service that this customer received.  Our **************************** did inform this customer that management would be alerted to the situation and before he talked to anyone he posted this review.  We are issuing a full refund to the customer as well as reimbursing him for the cost to ship the wheel back to us.

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