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          Option Transmission Service has 1 locations, listed below.

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            Business ProfileOption Transmission Service

            Transmission
            BBB accredited business

            Contact Information

            11111 West Ave

            San Antonio, TX 78213-1338

            Visit Website
            (210) 979-6950

            Business hours

            8:00 AM - 6:00 PM
            Business Hours
            8:00 AM - 6:00 PM
            8:00 AM - 6:00 PM
            8:00 AM - 6:00 PM
            8:00 AM - 6:00 PM
            8:00 AM - 6:00 PM
            8:00 AM - 2:00 PM
            Closed

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            Customer Reviews

            3/5

            Average of 2 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            1 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 2/16/2012

            Years in Business: 20

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            Business Details

            Location of This Business
            11111 West Ave, San Antonio, TX 78213-1338
            BBB File Opened:
            4/27/2005
            Years in Business:
            20
            Business Started:
            11/18/2003
            Business Started Locally:
            11/18/2003
            Accredited Since:
            2/16/2012
            Type of Entity:
            Sole Proprietorship
            Hours of Operation

            Primary

            M:
            8:00 AM - 6:00 PM
            T:
            8:00 AM - 6:00 PM
            W:
            8:00 AM - 6:00 PM
            Th:
            8:00 AM - 6:00 PM
            F:
            8:00 AM - 6:00 PM
            Sa:
            8:00 AM - 2:00 PM
            Su:
            Closed
            Business Management
            • Mr. John McLeod, Owner
            Contact Information

            Principal

            • Mr. John McLeod, Owner

            Customer Contact

            • Mr. John McLeod, Owner
            Read More Business Details and See Alerts

            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            11/01/2021

            Complaint Type:
            Service or Repair Issues
            Status:
            Answered
            I had my **** ****** 4runner in because the clutch was going out, I also knew about some oil leaks. While it was at option transmission I had then replace the clutch, check all Internal transmission parts and fix all oil leaks on the engine also while they were there I had them check over the ENTIRE vehicle for other leaks or issues. To make a long story short it had went back to his shop 6 different times for transmission oil leaks that were "fixed" after driving off from his shop not even 15 miles into my trip home the check engine light was tripped an once or got home I decided to check under to see what they had done since I did not have complete faith that what they did was correct and true well upon inspection I found that the "leak" they "fixed" was nothing more then the shop taking silicone and caking it over the vent for the transmission not to mention the damage they left to the underside of the transmission during their time with it. I want nothing more then my transmission to function as it should and for the jankness to be fixed due to their negligence.
            Read More

            Customer Reviews

            2 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Scott M

            02/17/2022

            Option Transmission was recommended to us by our mechanic of 30 plus years.when the transmission in our 1997 GMC 4x4 went out. We found John at Option well versed on the 4L60E transmission and did a fantastic job on the rebuild. He handled everything from coordinating towing to his shop to keeping us updated as work was performed. John, Shawn and his tech team were a pleasure to deal with, they went out of their way to ensure a quality rebuild at a competitive price.

            Option Transmission Service Response

            02/18/2022

            Thank you! We are glad you are pleased with your transmission rebuild. We take pride in our work and strive to keep our customers for life. We look forward to assisting you in the future with all your vehicle needs.
            Read 1 More Customer Review

            Local BBB

            BBB serving the Heart of Texas

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