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          Find a Location

          AAMCO of New Braunfels has 1 locations, listed below.

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            Business ProfileforAAMCO of New Braunfels

            Transmission

            At-a-glance

            Customer Reviews

            1/5stars

            Average of 2 Customer Reviews

            Customer Complaints

            1 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Business Details

            BBB File Opened:
            12/22/2016
            Years in Business:
            7
            Business Started:
            9/2/2016
            Business Incorporated:
            11/11/2016
            Type of Entity:
            Limited Liability Company (LLC)
            Alternate Business Name
            • JRam Enterprises LLC
            • AAMCO New Braunfels
            Hours of Operation

            Primary

            M:
            8:00 AM - 6:00 PM
            T:
            8:00 AM - 6:00 PM
            W:
            8:00 AM - 6:00 PM
            Th:
            8:00 AM - 6:00 PM
            F:
            8:00 AM - 6:00 PM
            Sa:
            Closed
            Su:
            Closed
            Business Management
            • Mr. Robert A Orlando, Managing Member
            Contact Information

            Principal

            • Mr. Robert A Orlando, Managing Member

            Customer Contact

            • Mr. Robert A Orlando, Managing Member
            Additional Contact Information

            Fax Numbers

            • (830) 625-8601
              Primary Fax

            Phone Numbers

            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            01/24/2022

            Complaint Type:
            Problems with Product/Service
            Status:
            Unanswered
            I had my 2006 **** Freestyle towed to AAMCO in late November 2021. It wouldn't accelerate and was getting a transmission fault. I explained to the technician Ray that the error was coming from the transmission based on my car manual. He explained they would run a diagnostic and let me know.I then received a call from Ray that the only way for them to complete the diagnostic was to replace the throttle body which was $619.04. I asked him if this would fix transmission fault and he said it would. I gave the approval with the understanding that the car would be fixed. Ray called and said the car was ready and was running. However, when I called to pick it up he said that when the technician started driving it again it didn't work property and that it needed a transmission amongst other parts. I went to get the car to take it to ***************** and ended up having it towed to the dealership.Upon speaking with the dealership they reported that the car needed a transmission and the throttle body had nothing to do with the problem. I would like my money for the throttle body to be refunded. I feel that I was taken advantage of and money was spent that didn't need to be spent.if needed, I can get the report from Bluebonnet to dispute this issue.

            Customer Reviews

            2 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Doug H

            1 star

            11/17/2023

            Nightmare!!Brought in my car for a transmission issue. They charged me almost $400 to "diagnose" the problem, and then replaced parts of the car computer that were not the problem. When that didn't work, they wanted $14k to fix the transmission. They ran my battery dead by leaving the lights on, and removed the front end skid plate and never replaced it. When I took it somewhere else to get the transmission fixed (for less than 1/2 that price) they were angry and unprofessional. My STRONG advice: Do not go here, or let friends or family go here.

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