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Find a Location

AAMCO of New Braunfels has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforAAMCO of New Braunfels

    Transmission

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    1402 S Seguin Ave, New Braunfels, TX 78130-3834
    BBB File Opened:
    12/22/2016
    Years in Business:
    7
    Business Started:
    9/2/2016
    Business Incorporated:
    11/11/2016
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • JRam Enterprises LLC
    • AAMCO New Braunfels
    Hours of Operation

    Primary

    M:
    8:00 AM - 6:00 PM
    T:
    8:00 AM - 6:00 PM
    W:
    8:00 AM - 6:00 PM
    Th:
    8:00 AM - 6:00 PM
    F:
    8:00 AM - 6:00 PM
    Sa:
    Closed
    Su:
    Closed
    Business Management
    • Mr. Robert A Orlando, Managing Member
    Contact Information

    Principal

    • Mr. Robert A Orlando, Managing Member

    Customer Contact

    • Mr. Robert A Orlando, Managing Member
    Additional Contact Information

    Fax Numbers

    • (830) 625-8601
      Primary Fax

    Phone Numbers

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    01/24/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    I had my 2006 **** Freestyle towed to AAMCO in late November 2021. It wouldn't accelerate and was getting a transmission fault. I explained to the technician Ray that the error was coming from the transmission based on my car manual. He explained they would run a diagnostic and let me know.I then received a call from Ray that the only way for them to complete the diagnostic was to replace the throttle body which was $619.04. I asked him if this would fix transmission fault and he said it would. I gave the approval with the understanding that the car would be fixed. Ray called and said the car was ready and was running. However, when I called to pick it up he said that when the technician started driving it again it didn't work property and that it needed a transmission amongst other parts. I went to get the car to take it to ***************** and ended up having it towed to the dealership.Upon speaking with the dealership they reported that the car needed a transmission and the throttle body had nothing to do with the problem. I would like my money for the throttle body to be refunded. I feel that I was taken advantage of and money was spent that didn't need to be spent.if needed, I can get the report from Bluebonnet to dispute this issue.

    Customer Reviews

    2 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Doug H

    1 star

    11/17/2023

    Nightmare!!Brought in my car for a transmission issue. They charged me almost $400 to "diagnose" the problem, and then replaced parts of the car computer that were not the problem. When that didn't work, they wanted $14k to fix the transmission. They ran my battery dead by leaving the lights on, and removed the front end skid plate and never replaced it. When I took it somewhere else to get the transmission fixed (for less than 1/2 that price) they were angry and unprofessional. My STRONG advice: Do not go here, or let friends or family go here.

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