This Business Is Not BBB Accredited

Front Gate Tickets

Front Gate Tickets

(512) 389-0315

Front Gate Tickets

14 years in business
1645 E 6th St Ste 200
Austin, TX 78702
Fax Numbers
  • (512) 499-0990
Additional Phone Numbers
  • (888) 512-7469
Additional Email Addresses
  • info@frontgatetickets.com
BBB File Opened: 03/09/2005
Business Started: 02/23/2003
Business Started Locally: 02/23/2003
Business Incorporated: 08/29/2012 in TX
Type of Entity
Limited Liability Company
Business Management
  • Ms. Maura Gibson, President
  • Mr. Greg Johnson, Customer Service Manager
Business Category
  • Ticket Sales - Events
Additional Information
  • BBB contacted Front Gate Tickets regarding concerns about the high volume of complaints related to refunds requested by customers that have been not been answered by the business and clarification on the company's ownership.  Specifically, BBB ...
  • BBB contacted Front Gate Tickets regarding concerns about the high volume of complaints related to refunds requested by customers that have been not been answered by the business and clarification on the company's ownership. 

    Specifically, BBB requested a copy of any service agreement, terms of services, or contracts that customers sign upon purchasing Front Gate Tickets online. Additionally, BBB requested an outline of when and where customers are provided a copy of Front Gate Ticket's refund policy, an outline of management structure, and an explain of Front Gate Ticket's association with a company called C3 Presents. 

    Front Gate Tickets responded by stating they are hired by events to sell their tickets, therefore the service agreements are provided by the event. Front Gate Ticket stated when customers purchase tickets via their website, they are agreeing to terms of service as presented by the event.

    Additionally, Front Gate Ticket they and C3 Presents are owned by Live Nation. Lastly, the company listed Maura Gibson as the President of Front Gate Tickets. 

Alternate Business Names
  • Live Nation
  • Front Gate Ticketing Solutions, LLC

B+

Overview

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BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Factors that affect the rating for Front Gate Tickets include:

  • Length of time business has taken to respond to complaint(s)

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
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BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for three years from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.

Front Gate Tickets

THIS BUSINESS IS NOT BBB ACCREDITED

Front Gate Tickets

Customer Review Rating:

100%

Composite Score: