This Business Is Not BBB Accredited

Prison Call Solutions

Prison Call Solutions

(512) 717-9040

Prison Call Solutions

1712 E Riverside Drive, #90
Austin, TX 78741
BBB File Opened: 08/03/2011
Business Management
  • Mr. Josh A. Caballero, Manager
  • Mr. Patrick A. Lynch, Manager
Business Category
  • Telephone Communications

F

Advertising Review

On October 13, 2014 BBB contacted this company regarding advertised claims on its website, http://prisoncallsolutions.com.

Specifically, the website states: “Lowest - Cost Provider” as well as “Lowest - Cost Provider Available.” BBB Code of Advertising states that despite an advertiser's best efforts to ascertain competitive prices, the rapidity with which prices fluctuate and the difficulty of determining prices of all sellers at all times precl... Read More

Overview

Company states on its website that it offers a flat rate calling plan for people who wish to call prison inmates. Company states that it provides a phone number for inmates to use, allowing their calls to be billed as local, rather than long distance.

BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Factors that affect the rating for Prison Call Solutions include:

  • 65 complaint(s) filed against business
  • Failure to respond to 63 complaint(s) filed against business
  • Business has failed to resolve underlying cause(s) of a pattern of complaints
  • Advertising issues found by BBB

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for three years from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.

Prison Call Solutions

This Business Is Not BBB Accredited

Prison Call Solutions

Customer Review Rating:

100%

Composite Score: