This Business Is Not BBB Accredited

Texas Tax Refund Solutions

Texas Tax Refund Solutions

(210) 714-8299

Texas Tax Refund Solutions

18 years in business
2012 Pleasanton Rd
San Antonio, TX 78221-1305
Fax Numbers
  • (210) 625-3482
BBB File Opened: 11/29/2007
Business Started: 03/01/1999
Business Started Locally: 03/01/1999
Type of Entity
Sole Proprietorship
Business Management
  • Mr. Felix Landin, Owner
Business Category
  • Tax Return Preparation
  • Taxes - Consultants & Representatives

Additional Information
  • BBB contacted Texas Tax Refund Solutions regarding a inquiry from a consumer. The consumer alleged she was upcharged by the business after being told services would cost $150. The consumer claimed the business told her the reason for the upcharge was...
  • BBB contacted Texas Tax Refund Solutions regarding a inquiry from a consumer. The consumer alleged she was upcharged by the business after being told services would cost $150. The consumer claimed the business told her the reason for the upcharge was due to bank fees. Additionally, the consumer alleged she did not receive a copy of her tax return.

    As a result, BBB requested responses for the following questions:

    1. How are prices determined for consumers who are looking to have their taxes prepared by Texas Tax Refund Solutions?
    a. Is there a price breakdown for how prices are calculated?
    2. What bank fees are associated with preparing a customer’s taxes?
    a. Is there a price breakdown for how much these fees will cost?
    3. Are customers usually given copies of their tax return?
    a. If yes, how are they issued to the customer? Via email or through regular mail?

    The business responded by stating they were researching for the consumer, but did have her as a client at one of their locations. 

Alternate Business Names
  • Tax Refund Service
  • Tax Refund Service-Let Your W2 Work for You
  • F & M Landin Tax Refund Service, LLC
  • Landin & Landin LLC
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

C+

Overview

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BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Factors that affect the rating for Texas Tax Refund Solutions include:

  • Failure to respond to 1 complaint(s) filed against business

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for three years from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.

Texas Tax Refund Solutions

This Business Is Not BBB Accredited

Texas Tax Refund Solutions

Customer Review Rating:

100%

Composite Score: