This Business Is Not BBB Accredited

San Antonio Swim Academy

San Antonio Swim Academy

(210) 404-2782

San Antonio Swim Academy

15 years in business
4817 Fredericksburg Rd
San Antonio, TX 78229-3627
Additional Website Addresses
BBB File Opened: 10/15/2012
Business Started: 10/01/2001
Business Started Locally: 10/01/2001
Business Incorporated: 04/29/2010 in TX
Type of Entity
Sole Proprietorship
Business Management
  • Mr. Dean Wiederstein, CEO / Owner
  • Maria-Elena Cortinas
Business Category
  • Swimming Instruction


Pattern of Complaint

Based on BBB files, San Antonio Swim Academy has a pattern of disputes alleging swim classes being canceled with little or no notice. Specifically, complainants allege they pay for swimming lessons which are cancelled or rescheduled multiple times.   

In multiple instances consumers allege they request refunds due to cancellations and/or rescheduling conflicts. Consumers then further allege San Antonio Swim Academy does not return calls concernin... Read More

BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Factors that affect the rating for San Antonio Swim Academy include:

  • 12 complaint(s) filed against business
  • Failure to respond to 6 complaint(s) filed against business
  • Business has failed to resolve underlying cause(s) of a pattern of complaints

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for three years from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.

San Antonio Swim Academy


San Antonio Swim Academy

Customer Review Rating:


Composite Score: