BBB Accredited Business Profile

Branch Basics LLC

Branch Basics LLC

(713) 408-4997

Branch Basics LLC

8 years in business
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Austin, TX 78704
Additional Phone Numbers
  • (800) 414-1210
Additional Email Addresses
  • info@branchbasics.com
Additional Website Addresses
BBB File Opened: 12/19/2014
Business Started: 03/06/2009
Business Started Locally: 08/10/2014
Business Incorporated: 03/06/2009 in DE
Type of Entity
Limited Liability Company
Business Management
  • Ms. Allison Evans, Director
  • Mrs. Kelly B Love, Director
  • Ms. Marilee Nelson, Director
Business Category
  • Soaps & Detergents
  • Cleaning Supplies by Internet
  • Chemical Production

Additional Information
  • According to Branch Basic's website, the company's third party manufacturer did not fully disclose the ingredients made for their soap product.  The company claims the third party did not disclose the soap contained synthetic ingredients when th...
  • According to Branch Basic's website, the company's third party manufacturer did not fully disclose the ingredients made for their soap product.  The company claims the third party did not disclose the soap contained synthetic ingredients when the business believed it was all natural. This has caused Branch Basics to stop selling their Branch Basics Concentrate products. In a response to a BBB letter of inquiry, the business stated they would supply a refund for customers who requested one. 

    To view the announcement any updates, click here

Products & Services
Cleaning Soap Concentrate Empty Spray Bottles Empty Foaming Bottles Scent Oils , Cleaning Soap Concentrate, Empty Spray Bottles, Empty Foaming Bottles , Scent Oils
Alternate Business Names
  • Branch Basics
Refund & Exchange Policy: 

Unlimited exchanges and a 180-day money-back guarantee. 

BBB accredited business

A+

Overview

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BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for three years from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.

Branch Basics LLC

Branch Basics LLC

BBB ACCREDITATION SINCE 12/29/2014

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